Erica Horton
Flint
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work History
Owner
Alecia’s custom creations
Flint
08.2019 - Current
- Managed daily operations of a custom creation business.
- Designed unique products based on client specifications.
- Collaborated with suppliers to source quality materials.
- Developed marketing strategies to promote custom offerings.
- Implemented efficient workflows for order fulfillment and processing.
Little muslimahs
Cathleen Browne
Flint
08.2015 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Beecher High
Flint, MISkills
- Product design
- Order processing
- Supply chain management
- Marketing strategy
- Customer service
- Team collaboration
- Inventory management
- Sales promotion
- Quality assurance
- Problem solving
- Creative thinking
- Time management
- Conflict resolution
- Effective communication
Timeline
Owner
Alecia’s custom creations
08.2019 - Current
Little muslimahs
Cathleen Browne
08.2015 - Current
Beecher High