Erica Ingram
Lenoir City,TN
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2026
2026
years of professional experience
Work History
Ophthalmic Technician
The Eye Center of Lenoir City
Lenoir City
2024 - Current
- Assisted in patient eye examinations and gathered preliminary medical history.
- Operated diagnostic equipment, including tonometers and autorefractors, ensuring accurate measurements.
- Educated patients on ocular health and post-operative care procedures to enhance compliance.
- Maintained inventory of ophthalmic supplies and managed equipment sterilization protocols effectively.
Ophthalmic Technician
Knoxville Eye Care
Knoxville, TN
04.2015 - Current
- Transferred knowledge by training ophthalmic assistants, technicians and interns.
- Prepared patients and administered basic eye exam tests.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
- Scribe for doctor during exam
- Check in and check out patients when front staff are out
- Order contact lenses
- Wrote, edited and filed patient medical records, maintaining confidentiality.
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Advised patients on ocular medications, dressings and contact lenses.
- Interacted with eye care providers to facilitate patient treatment goals.
Lead Pharmacy Technician
CVS Pharmacy
Lenoir City, TN
07.2005 - 04.2015
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Established and updated patient profiles, medications and insurance details.
- Compiled customer demographic, allergy and medical history background.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Education
High School Diploma -
Lenoir City High School
Lenoir City, TN05.2007
Skills
- Minor surgery assistance
- Supplies inventory
- Diagnostic testing
- Retinal procedure assistance
- Preliminary testing
- Ocular measurements
- Physician assistance
- First Aid/CPR
- Team management
- Relationship building
- Reliable & trustworthy
Timeline
Ophthalmic Technician
Knoxville Eye Care
04.2015 - Current
Lead Pharmacy Technician
CVS Pharmacy
07.2005 - 04.2015
High School Diploma -
Lenoir City High School
Ophthalmic Technician
The Eye Center of Lenoir City
2024 - Current