Erica Jaimes
Austin
Summary
Accomplished Financial Screener with a proven track record at Community Care Clinic, enhancing application accuracy and customer service excellence. Experienced in eligibility determination and interpersonal communication, I significantly improved process efficiency and client satisfaction. Skilled in both technical proficiency and compassionate client interactions.
Overview
8
8
years of professional experience
Work History
Financial Screener
Community Care Clinic
05.2021 - Current
- Served as a point of contact for candidates throughout the screening process, addressing inquiries and providing guidance when necessary.
- Reduced errors in application processing through diligent review of documentation and attention to detail.
- Assisted clients with accurate eligibility form, application and document completion.
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
Limited Radiologic Technologist
FastMed
06.2019 - 04.2021
- Maintained detailed and accurate records of all radiologic procedures performed, ensuring compliance with regulatory requirements and facilitating efficient information retrieval when needed.
- Improved patient care by efficiently performing diagnostic X-ray examinations following physician''s orders.
- Contributed to the development of training materials for new hires, ensuring consistent application of best practices across the team.
- Obtained client medical history, medication information, symptoms, and allergies.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Teller
Wells Fargo
03.2017 - 06.2019
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Education
No Degree - Health Sciences
Austin Community College
Austin, TX01-2028
Graduate Certificate - Radiology
The College of Health Care Professions
TX06-2019
Skills
- Team development
- X-ray machine operation
- Detail-Oriented Analysis
- Organizational skills
- Community outreach
- Eligibility determination
- Technical Proficiency
- Interpersonal communication
- Remote learning
- Compassionate
Timeline
Financial Screener
Community Care Clinic
05.2021 - Current
Limited Radiologic Technologist
FastMed
06.2019 - 04.2021
Teller
Wells Fargo
03.2017 - 06.2019
No Degree - Health Sciences
Austin Community College
Graduate Certificate - Radiology
The College of Health Care Professions
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