Summary
Overview
Work History
Education
Skills
Certification
Timeline

Erica Jansen

Kelley,IA

Summary

Innovative and goal-oriented professional committed to security. Dedicated team player skilled at problem solving and collaboration. Dedicated to long-term risk management by building strong internal protocols and instilling culture of responsibility and attentiveness.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Governance, Risk, & Compliance Analyst

John Deere Financial
04.2021 - Current
  • Conducts cyber business risk assessments on global functions utilizing CIS 18 framework.
  • Connected global teams to fix identified risk gaps; roadblocks overcome in deploying endpoint protection.
  • Enabled third party assessment processes by designing and implementing integration solutions for various software applications.
  • Uses creative niche in tooling solutions; deemed subject matter expert, benchmarking for all of risk.
  • Established and executed Third-Party risk management tooling implementation roadmap.
  • Optimized production processes for increased productivity through development of custom automation solutions, reducing analyst manual entries.

Non-Commissioned Officer in Charge

Iowa Air National Guard
06.2017 - Current
  • Leads 4-member team in new cyber mission assurance directive.
  • Created holistic, custom mission defense program including risk and vulnerability assessments.
  • Assisted in Kansas unit cyber operations risk management and program assessment.
  • Prepared and submitted detailed reports for official investigations.
  • Developing, implementing, and documenting security programs and policies and monitored compliance across departments.
  • Conducted thorough risk assessments for various operational scenarios, ensuring safety and mission success.

Security Incident Response Coordinator

John Deere Financial
05.2018 - 04.2021
  • Streamlined tabletop exercise program; co-hosted 3 exercises – met annual requirement 100%
  • Built talent pipeline from Iowa State University, involving students in Security Operations Center
  • Primary Product Owner for newly established team; %100 student retained
  • Reviewed and collected forensic artifacts for corporate security on 30 insider threat cases
  • Liaised with members of Data Governance to foster relations & close control gaps
  • Enhanced PII data protection by leveraging existing tools w/better capabilities; over $1M saved
  • Coordinated Data Loss Prevention efforts between the bank & Enterprise initiatives

Information Security Analyst

Booze Allen Hamilton
10.2017 - 05.2018
  • Core member in establishing National Institute of Standards and Technology's Risk Management Framework for 6 different networks
  • Review, document, and approve requests as Change Management Board member
  • Created, reviewed, and published organizational policies
  • Monitored computer virus reports to determine when to update virus protection systems.
  • Reviewed violations of computer security procedures and developed mitigation plans.

Special Agent, Computer Crimes Investigator

Air Force Office Of Special Investigations
12.2015 - 06.2017
  • Managed insider threat mission supporting felony level investigations occurring at 56 Air Force Bases
  • Communicated current intelligence reporting of information gleaned from network logs to Network Defender leadership
  • Coordinated Air Force suicide prevention initiative with points of contact at 56 geographically separated installations; 30+ confirmed lives saved
  • Fulfilled FBI request for computer forensic support and secured crucial Top-Secret evidence
  • Utilized network logs to identify predator attempting to circumvent child pornography polygraph examination; alerted case agent resulting in subject confession
  • Researched and compiled data during procurement process; technical services timely upgraded

Special Agent, Major Crimes

Air Force Office Of Special Investigations
11.2011 - 12.2014
  • Implemented unit Internet Crimes Against Children (ICAC) Task Force covering half of Alaska; increased successful criminal prosecutions 50%
  • Maintained ICAC program; wrote, coordinated, and renewed Memorandum of Understanding
  • Trained and prepared 6 team members on conducting child crime investigations; expanded manpower for protecting children
  • Liaised with 7+ state and federal law enforcement agencies; streamlined communications that expanded intelligence sharing and successful state-wide prosecutions
  • Bolstered unit effectiveness by 78% through procurement & employment of multimedia equipment to capture data from cell phones, computers, and social media
  • Identified mission critical service vulnerability and secure replacement equipment; risks were mitigated and restored systems online with minimal impact

Communication Focal Point Supervisor

48th Intelligence Squadron
07.2008 - 11.2011
  • Supervised & managed data, information, & knowledge-sharing services for over 2,000 operations on four aerial platform missions; disseminated 100,000+ image products
  • Led 5-person team for new $60M facility installation of 1,274 systems spanning five networks in four weeks; operational five days early
  • Guided 2-person team in rapid response to service outage with only 60 minutes to mission failure; restored capabilities within 30 minutes
  • Instituted user profile management process used by 9+ technicians; deleted 125 obsolete accounts freeing 56MB of server space protecting the availability, integrity & confidentiality of assets
  • Energized team of 14 Airmen and resolved 4,000 tickets and 579 mission outages; capabilities optimized

Education

Certified Detection Analyst -

The SANS Technology Institute, Bethesda, MD
2019

Certified Information System Security Professional -

ISC2, Alexandria, VA
2018

Graduate, Bachelor of Science in Cybersecurity - Cybersecurity, Forensics

University of Maryland - Baltimore County, Baltimore, MD
2015

Skills

  • Compliance Risk Management
  • Creative Solutions
  • Risk Management Strategies
  • Agile Principles
  • Implementing Security Programs
  • Project Management
  • Automation Design
  • Security Policy Development

Certification

  • CISSP - Certified Information System Security Professional
  • GCDA - GIAC Certified Detection Analyst
  • CPO - Certified Product Owner

Timeline

Governance, Risk, & Compliance Analyst - John Deere Financial
04.2021 - Current
Security Incident Response Coordinator - John Deere Financial
05.2018 - 04.2021
Information Security Analyst - Booze Allen Hamilton
10.2017 - 05.2018
Non-Commissioned Officer in Charge - Iowa Air National Guard
06.2017 - Current
Special Agent, Computer Crimes Investigator - Air Force Office Of Special Investigations
12.2015 - 06.2017
Special Agent, Major Crimes - Air Force Office Of Special Investigations
11.2011 - 12.2014
Communication Focal Point Supervisor - 48th Intelligence Squadron
07.2008 - 11.2011
The SANS Technology Institute - Certified Detection Analyst,
ISC2 - Certified Information System Security Professional,
University of Maryland - Baltimore County - Graduate, Bachelor of Science in Cybersecurity, Cybersecurity, Forensics
Erica Jansen