Erica Johns
Kingsland,GA
Summary
Enthusiastically seeking the position of Amazon Sales Channel Manager at OBD Solutions, using a diverse skill set that can be leveraged with unwavering dedication and passion for learning to contribute to the company's success. "Rainforest"
Overview
17
17
years of professional experience
Work History
Orthodontic Assistant
Orthodontic Specialists of Florida
03.2019 - 04.2022
- Quickly became a trusted and valued member of the team.
- Developed strong rapport with patients, fostering trust through empathetic communication and professionalism.
- Assisted orthodontists in providing exceptional treatment by skillfully utilizing dental instruments and equipment throughout procedures.
- Maintained a clean, organized, and efficient work environment
- Successfully managed inventory and efficiently ordered supplies for the entire office.
- Maintained compliance with all relevant regulations and guidelines, upholding the highest standards of patient care and safety.
Stay-at-Home Mom
SAHM
09.2012 - 03.2019
- Successfully oversaw all aspects of household operations with high levels of efficiency and effectiveness.
- Acquired excellent organizational, time management, and problem-solving skills.
- Managed family schedules, budgets, and activities.
- Proven ability to learn quickly and adapt to new situations.
- Highly organized and meticulous, with strong commitments to excellence.
- Managed time efficiently to ensure task completion within deadlines.
- Highly flexible and proficient at rapidly grasping new concepts with efficiency.
Bartender
Several Places Over The Yaers
03.2005 - 11.2012
- Provided excellent customer service to 30+ seat fast-paced, high-pressure environments.
- Established strong relationships with regular customers, fostering loyalty and repeat business.
- Successfully managed inventory, handled cash, and reported daily sales.
- Maintained clean and organized workspaces, ensuring compliance with health and safety regulations.
- Enhanced guest experiences by promptly addressing concerns and resolving issues professionally.
- Addressed potential conflicts or disturbances among patrons, maintaining safe settings for all guests.
Education
Bachelor of Science -
ECPI University
Online- Virginia12.2024
Expanded Functions Dental Assisting License - Radiology Certification
Dental Assisting Academy of The Palm Beaches
West Palm Beach, FL2019
High School Diploma -
Palm Beach Lakes Community High School
West Palm Beach, FL1995
Skills
- Mastered excellent customer service skills in bars, skillfully handling challenging customers with tact and efficiency
- Consistently delivered excellent service, fostering customer loyalty and satisfaction
- Demonstrated leadership skills in orthodontic assisting, quickly becoming trusted and valued
- Thrived in supporting roles, prioritizing team success over personal agenda
- Developed strong relationships with team members through open communication and mutual respect
- Adept at identifying and resolving complex problems, exhausting all options to find solutions
- Resilient in facing adversity, able to adapt to new challenges and find innovative solutions
- Embraced deadlines and created them when necessary to ensure timely completion of tasks
- Expertly manage busy households, juggling multiple responsibilities with proven efficiency
- Skilled at prioritizing tasks, meeting deadlines, and maintaining high levels of organization
- Thrived in fast-paced environments, able to handle multiple projects simultaneously without compromising quality
- Excellent verbal and written communication skills, able to convey information clearly and effectively
- Strong interpersonal skills, able to build and maintain positive relationships with colleagues and customers
- Fluent in courageous candor, delivering honest feedback with tact and respect
References Available
True
Personal Information
- Age: 47
- Gender: female
Timeline
Orthodontic Assistant
Orthodontic Specialists of Florida
03.2019 - 04.2022
Stay-at-Home Mom
SAHM
09.2012 - 03.2019
Bartender
Several Places Over The Yaers
03.2005 - 11.2012
Bachelor of Science -
ECPI University
Expanded Functions Dental Assisting License - Radiology Certification
Dental Assisting Academy of The Palm Beaches
High School Diploma -
Palm Beach Lakes Community High School
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