Erica Johnson

• Assisted in daily retail operations to improve customer satisfaction and support sales initiatives. Aided in training and mentoring new employees to maintain service quality and product knowledge. Worked with management to execute promotional strategies that attracted more customers.
• Assisted in managing customer service operations to enhance response times and service quality. Supported development of training programs for staff to improve customer interaction skills. Aided in implementing strategies to boost customer satisfaction and loyalty.
• Delivered exceptional customer service by assisting clients with skin care and makeup services.

• Provided personalized beauty consultations, enhancing customer satisfaction and loyalty.
• Demonstrated product knowledge through effective recommendations, driving sales growth.
• Managed inventory levels, ensuring product availability and organization on the sales floor.
• Conducted makeup demonstrations, showcasing techniques to enhance customer engagement.
• Collaborated with management to develop promotional displays, increasing visibility of featured products.
• Resolved customer inquiries and concerns efficiently, maintaining positive shopping experiences.
• Assisted in executing store events, contributing to a vibrant in-store atmosphere and community involvement.
• Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
• Processed payments, entering sales in register for prompt customer service.

• Conducted thorough cleaning of aircraft interiors and exteriors, ensuring safety and compliance with industry standards.
• Utilized specialized cleaning equipment and chemicals to maintain optimal aircraft cleanliness and appearance.
• Inspected aircraft for cleanliness issues, reporting findings to management for timely resolution.
• Collaborated with team members to streamline cleaning processes, enhancing operational efficiency.
• Trained new staff on proper cleaning techniques and safety protocols to ensure consistent quality of service.
• Maintained, cleaned and sanitized interior of aircraft.
• Fostered positive relationships with airline personnel through professional interactions during daily operations.

• Port in & out numbers from different phone networks.