Erica Kelly
Riverhead,NY
Summary
Results-driven sales professional with 10+ years of performance in a competitive, commission-based environment. Consistently ranked Top 3 in office (2022–2025) and recognized as a Sterling Circle of Achievement recipient, reflecting top-tier production and revenue performance. Built a high-performing, referral-driven business through disciplined client targeting, consultative selling, and strong relationship management. Extensive experience managing complex, multi-stakeholder sales cycles requiring coordination, negotiation, and precision. Proven ability to develop talent to support business growth, including training and mentoring team members to improve efficiency, delegation, and overall productivity.
Overview
13
13
years of professional experience
Work History
Sales Professional
Daniel Gale Sotheby’s International Realty
Mattituck, USA
11.2015 - Current
- Built and managed a high-performing sales business within a defined territory, consistently generating $11M+ in annual sales through strategic prospecting, consultative client advising, and disciplined pipeline management.
- Managed complex, multi-stakeholder transactions involving buyers, sellers, attorneys, lenders, and inspectors, coordinating all phases of the sales cycle from initial consultation through contract execution and closing.
- Advised clients on complex financial and market considerations, delivering tailored solutions and driving informed decision-making
- Negotiated pricing, terms, and contracts while ensuring accuracy, compliance, and alignment among all parties involved.
- Maintained detailed pipeline tracking, forecasting, and activity reporting using CRM tools to optimize territory performance.
- Built long-term professional relationships resulting in strong repeat and referral business.
- Trained and mentored a new team member, enabling efficient delegation and supporting business growth.
Hospitality / Restaurant Professional
Il Giordano - Aquebogue, NY & Paces Dockside
Mattituck, New York
01.2013 - 01.2017
- Delivered high-level customer service in fast-paced environments while managing multiple priorities and maintaining strong client relationships.
- Encouraged repeat business through personalized service and product recommendations.
- Trained and mentored new staff to support team performance and service consistency.
Education
Bachelor’s Degree - English
SUNY Cortland
Cortland, New YorkSkills
- Consultative Sales Strategy
- New Business Development
- Revenue Growth
- Pipeline Management
- Strategic Prospecting
- Multi-Stakeholder Negotiation
- Client Retention & Referral Growth
- Contract Execution
- Market Analysis
- Competitive Positioning
- Pipeline Tracking & Forecasting
- Digital Marketing & Online Tools
- CRM Platforms
- Entrepreneurial Mindset
- Performance-Driven Execution
- Team building
- Relationship building
- Territory Development
PROFESSIONAL HIGHLIGHTS
- Generated $11M+ in annual sales volume, ranking Top 3 in office (2022–2025) in a competitive environment.
- Scaled a real estate business from 3 transactions in 2016 to 21 transactions in 2025, transitioning to a 92% referral-based client base; delivered 6× growth within the first three years (3 to 19 transactions by 2019).
- Built a highly referral-driven business, increasing referral-based transactions from 14-24% early career to 85–92% in recent years.
- Closed transactions up to $3.8M in value
PROFESSIONAL AFFILIATIONS AND RECOGNITION
Sterling Circle of Accomplishment
Silver Circle of Achievement
Recognized within Daniel Gale Sotheby's International Realty as a Sterling Circle of Achievement agent. A distinction earned by a select group of top producing agents, reflecting a commitment to results, strategy, and client service at the Highest level.
Board Member, Young Professionals Network (2019-Present)
Lead initiatives focused on professional development, cross-functional collaboration, and mentorship within a high-
performing sales organization.
Board Member, Kait's Angels Non Profit (2018-2025)
Contribute to a nonprofit supporting individuals facing health and financial challenges through coordinated financial aid, resource access, and community-based services.
Certifications And Licensure
Licensed Real Estate Salesperson — New York
Member, Long Island Board of Realtors
Member, National Association of Realtors
Licensed professional experienced in regulated sales environments, including compliance adherence, contract negotiation, and consultative client advisory across high-value transactions.
Certified Buyer’s Representative (CBR)
Ninja Selling Certified Agent
SIR Coaching Cohort
Completed advanced certifications and coaching programs to enhance consultative sales approach, client engagement, and strategic decision-making skills.
Timeline
Sales Professional
Daniel Gale Sotheby’s International Realty
11.2015 - Current
Hospitality / Restaurant Professional
Il Giordano - Aquebogue, NY & Paces Dockside
01.2013 - 01.2017
Bachelor’s Degree - English
SUNY Cortland