Erica Lazarus
Willingboro,NJ
Summary
Healthcare management professional with 20+ years' experience in a variety of health related and management fields. Has a successful record of increasing department efficiency, reducing errors, and eliminating bottlenecks. Diligent commitment to improving and streamlining processes for maximum productivity. In-depth knowledge of HIPAA constraints and chat management protocols.
Overview
26
26
years of professional experience
Work History
Medical Records Coordinator
OAKS INTERGRATED CARE
10.2022 - Current
- Supervision of Medical Records Staff
- Manage over 120 requests monthly and review for release of information to ensure compliance with all laws
- Retrieval of over 120 requests for documentation, preparing documentation for release in a timely and secure manner
- Ensure that the incoming request log is kept up to date with regard to date request received and when the requested records were sent
- Manage storage of offsite records for over 600 OAKS locations throughout the State.
- Other duties as assigned by management
- Other items as assigned by management.
Medical Records Coordinator
HOLISTICARE HOSPICE OF TOMS RIVER
10.2021 - 10.2022
- Plan and Schedule weekly team meetings for multiple regions (North and South)
- Ensure organization maintained 100% compliance to Medicare Standards and Accreditation Commission for Health Care (ACHC)
- Create and maintain charts for Hospice Patients in Skilled Nursing Facilities (SNF)
- Utilization of multiple systems in the performance of my duties (NetSmart, AllDocs, Microsoft Family of Systems)
- Facilitate storage of medical records off site
- Produce copies of medical records upon request
- Other duties as assigned by Senior management.
Various Positions
JFK HACKENSACK MERIDIAN HEALTH
10.2018 - 10.2021
- Radiological Technician Aide (CT Scan, MRI, PET Scan)
- Unit Secretary for affiliated 280 bed Skilled Nursing Facility (Edison Estates)
- Medical Records Coordinator for Edison Estates
- Breast Center Scheduler (Call Center Environment).
Office Manager
BGD Associates, Inc
06.2010 - 10.2018
- Created multiple presentations utilizing Power Point for the business owner
- Managed Accounts Payable and Receivable
- Communicated effectively with clients verbally and via email
- Designed and Developed online training for Electronic Health Records Software used at a local community college resulting in 95% graduating candidates for career change opportunity.
- Served as Assistant to the President of the company.
Supervisor - Dental Claims and Medical Claims
1199 NATIONAL BENEFIT FUND
09.2006 - 06.2010
- Coordinated the distribution of claims for processing within the respective departments
- Ensured proper processing of claims from staff
- Prepared variety of reports for management on a weekly and monthly basis
- Designed and Developed staff training
- Provided training to staff on new processes and procedures
- Proficient in QNXT versions 2.6 and 3.4, Alchemy, Iris, Workforce Central.
Collection Specialist
Cooper University Hospital
07.2005 - 09.2006
- Demonstrated leadership skills and competencies, assisting peers in collecting complex claims
- Showed initiative while demonstrating the ability to work without supervision
- Aided the Department of Medicine in collections for Gastroenterology claims
- Proficient in IDX, Passport, Navinent, knowledgeable in Health Quest.
Senior Recovery Specialist
ARC Group Associates, Inc.
03.2003 - 07.2005
- Produced a Recovery Specialist Training Program: Successful delivery resulting in $50K savings per class
- 25 million in collections generated on a monthly basis – six consecutive months
- Improved reporting systems to demonstrate aged vs
- Current collections.
Senior Claims Processor - Dialysis
JFK Memorial Hospital
09.2000 - 03.2003
- Bill for over 1000 Dialysis services provided on a monthly basis
- Communicate with variety of insurance companies regarding the processing of sent claims
- Communicate with variety of insurance companies for referrals or prior authorizations should they be needed
- Ensure Coordination of Benefits is adhered to for individuals on Dialysis for proper billing
- Posting of payments and billing of secondary claims in the event that the secondary claim didn't transfer from Medicare
- Other duties as assigned.
Biller
Dr. Albert O. Duncan, MD – General Surgeon
01.1999 - 09.2000
- Billed for office visits and surgical procedures performed by the physician
- Followed up and collected 100% payments with Insurance companies for services rendered
- Utilized CMS for billing purposes.
Education
MBA HEALTHCARE MANAGEMENT - Health Care Management
UNIVERSITY OF PHOENIX
Phoenix, AZ03.2006
Skills
- ICD-10 Proficiency
- Patient confidentiality
- HIPAA Compliance
- Patient Scheduling
- Process Improvement
- Client Relations
- Written and verbal communication
- Medical Records Management
- Problem-Solving
- Organizational Skills
- Team Collaboration
- Attention to Detail
Affiliations
- Corpus Christi Church
- Willingboro Middle School, PTA
Hobbies
I enjoy reading and traveling.
Timeline
Medical Records Coordinator
OAKS INTERGRATED CARE
10.2022 - Current
Medical Records Coordinator
HOLISTICARE HOSPICE OF TOMS RIVER
10.2021 - 10.2022
Various Positions
JFK HACKENSACK MERIDIAN HEALTH
10.2018 - 10.2021
Office Manager
BGD Associates, Inc
06.2010 - 10.2018
Supervisor - Dental Claims and Medical Claims
1199 NATIONAL BENEFIT FUND
09.2006 - 06.2010
Collection Specialist
Cooper University Hospital
07.2005 - 09.2006
Senior Recovery Specialist
ARC Group Associates, Inc.
03.2003 - 07.2005
Senior Claims Processor - Dialysis
JFK Memorial Hospital
09.2000 - 03.2003
Biller
Dr. Albert O. Duncan, MD – General Surgeon
01.1999 - 09.2000
MBA HEALTHCARE MANAGEMENT - Health Care Management
UNIVERSITY OF PHOENIX
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