Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Valerie Victoria Cuffee

Valerie Victoria Cuffee

Summary

Dynamic Behavioral Counselor with extensive experience gained through varied contracts with mental health organizations. Strong communicator with a commitment to client advocacy and support.

These skills coupled with the knowledge of health insurance through enrolling clients, working with Medicaid direct as a Case Manager.

Active Listening skills and an empathic ear given to problem solving makes me a natural for insurance sales, becoming an asset to the company and the "go to for clients."

Highly disciplined with an acute ability to work autonomously and remote without compromising productivity.

Overview

9
years of professional experience
1
Certification

Work History

Agape Intergrated Health Care

Behavior Counselor /Group Facilitator
09.2023 - Current

Job overview

  • Developed rapport with clients, fostering trust and promoting positive change in their lives.
  • Conducted functional behavior assessments to identify triggers and develop appropriate interventions for reducing maladaptive behaviors.
  • Provided specific interventions and support to specialty population.
  • Enhanced client progress by implementing individualized behavior plans and tracking measurable outcomes.
  • Promoted healthy communication among clients during group activities, fostering a positive therapeutic atmosphere.
  • Record BIRP notes for Medicaid and Medicare

Victory Won Counseling

Behavioral Counselor / Facility Director
04.2020 - Current

Job overview

  • Developed strong rapport with clients through empathy, active listening skills, and genuine concern for their well-being during sessions.
  • Assessed client progress through regular evaluations, adjusting treatment strategies as needed to maximize results.
  • Facilitated psychoeducational workshops for clients on topics such as stress management, emotional regulation, and healthy communication skills.
  • Conducted initial assessments to identify clients'' presenting issues, strengths, and areas needing improvement for targeted interventions.
  • Housed Clients in transitional homes
  • Case Management assisting clients in applying for Medicaid or Medicare

Helping Hands

Behavioral Counselor
09.2024 - 01.2025

Job overview

  • Promoted family involvement in the therapeutic process through family counseling sessions and collaborative goal-setting exercises.
  • Reduced instances of client relapses with consistent follow-up sessions and support system development.
  • Improved client behavioral outcomes by implementing evidence-based counseling techniques and individualized treatment plans.
  • Served as a liaison between clients and community resources such as housing assistance programs or vocational training providers for additional support services.
  • Counseled clients individually to provide strategies for becoming aware of strengths and adjusting socially to environments.
  • Recorded notes for Medicaid and Medicare

CareSmart LLC

EDWP Case Manager
04.2024 - 07.2024

Job overview

  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
  • Visited clients, monthly and quarterly to assure Medicaid services are being delivered according to plan outline.

Potters House Family Treatment Center

Behavior Counselor
12.2022 - 03.2023

Job overview

  • Designed creative therapeutic interventions tailored to each client''s specific needs, interests, and strengths.
  • Implemented proactive strategies to prevent escalation of problem behaviors, minimizing disruptions within group settings.
  • Provided interventions to clients to focus on problem-solving, skills training, optimism and encouragement.
  • Provided crisis intervention support, defusing tense situations, and maintaining a safe environment for all involved parties.
  • Worked with children developing skills training, and disciplinary attentiveness.

National Assistance Corporation of America (NACA)

Rental Housing Case Manager
07.2022 - 12.2022

Job overview

  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Advocated on behalf of clients during housing negotiations, securing favorable leases and rental agreements for long-term success.
  • Reduced homelessness rates in the community by successfully placing clients in permanent, affordable housing options.
  • Improved client housing stability by developing individualized case management plans and providing ongoing support.
  • Built strong relationships with local landlords to increase available housing options for clients in need.
  • Empowered clients to make informed decisions related to their housing needs by conducting comprehensive assessments and providing tailored guidance.

Paradise for Living

Supervised Therapist
02.2019 - 03.2020

Job overview

  • Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
  • Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
  • Implemented time management strategies to ensure full caseloads were effectively managed, maintaining high-quality care for all clients.
  • Worked closely with families to educate them on mental health issues, facilitate open dialogue, and foster a supportive home environment for client recovery.
  • Tracked progress according to goals for interventions.
  • Conducted psychoeducational presentations within the community, raising awareness about mental health topics while broadening outreach efforts.
  • Provided individual and group therapy sessions to patients suffering from mental health issues.

Education

Capella University

Master of Science from Social Work
08-2028

Grand Canyon University
Phoenix, AZ

Graduate Certificate in Grief And Bereavement from Grief And Bereavement
04-2026

Walden University
Minneapolis, MN

Master of Science from Clinical Psychology
09-2017

University Overview

  • Capstone Project: [Human Trafficking Therapeutic Interventions for Victims
  • Completion of two residencies
  • 100 credits with a GPA of 3.25

University of Arizona
Tucson, AZ

Bachelor of Arts from Psychology
02-2010

New York City College of Technology
Brooklyn, NY

Associate of Arts from Retail Marketing Management
10-1983

University Overview

  • Dean's List [Semester and Year]

Skills

  • Substance abuse
  • Psychoeducation
  • Relapse prevention
  • Multicultural competence
  • Individual counseling
  • Motivational interviewing
  • Self-awareness
  • Empathy development
  • Clinical documentation
  • Mental health assessment
  • Treatment plans
  • Group therapy
  • Cognitive behavior therapy
  • Problem-solving
  • Teamwork and collaboration
  • Case documentation
  • Excellent communication
  • Multitasking Abilities
  • Self motivation
  • Effective communication
  • Active listening
  • Professionalism
  • Interpersonal skills
  • Clinical interventions
  • Crisis intervention
  • Mental health evaluations

Certification

HUD Certified Housing Counselor

Regis Behavior and Skills

Timeline

Behavioral Counselor

Helping Hands
09.2024 - 01.2025

EDWP Case Manager

CareSmart LLC
04.2024 - 07.2024

Behavior Counselor /Group Facilitator

Agape Intergrated Health Care
09.2023 - Current

Behavior Counselor

Potters House Family Treatment Center
12.2022 - 03.2023

Rental Housing Case Manager

National Assistance Corporation of America (NACA)
07.2022 - 12.2022

Behavioral Counselor / Facility Director

Victory Won Counseling
04.2020 - Current

Supervised Therapist

Paradise for Living
02.2019 - 03.2020

Capella University

Master of Science from Social Work

Grand Canyon University

Graduate Certificate in Grief And Bereavement from Grief And Bereavement

Walden University

Master of Science from Clinical Psychology

University of Arizona

Bachelor of Arts from Psychology

New York City College of Technology

Associate of Arts from Retail Marketing Management
Valerie Victoria Cuffee