Erica Lipke-Fitch (CPC-A)
Tulsa,OK
Summary
Organized individual experienced in materials management, inventory control, and order fulfillment, with a proven record of maintaining accuracy and efficiency in warehouse operations, stocking activities, and recordkeeping. Skilled in operating manual pallet jacks, and other warehouse equipment.
Meticulous worker with experience in warehousing and logistics. Demonstrated ability to identify, troubleshoot, and resolve operational issues within tight deadlines. Proven track record of quickly and accurately fulfilling orders and shipping products.
Hardworking and reliable materials handling team member skilled in receiving and unloading shipments, verifying inventory, and supervising warehouse staff. Demonstrated ability to work in a fast-paced, high-volume environment while adhering to safety standards.
Dependable warehouse team member, adept at operating a variety of warehouse machinery and tools, experienced in following detailed instructions, working efficiently and accurately, and maintaining a safe and organized workspace. Committed to on-time delivery of orders and providing excellent customer service.
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging a seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven, with a passion for growth and efficiency to meet company needs and increase service value.
Highly organized and detail-oriented worker, with a drive to exceed expectations, ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Macy's
Owasso, Oklahoma
10.2017 - Current
- Organized inventory and ensured proper labeling for easy identification.
- Collaborated with team members to maintain a clean and safe work environment.
- Assisted in unloading deliveries and sorting items for storage placement.
- Conducted regular quality checks on products before shipping to customers.
- Followed safety protocols to minimize risks during warehouse operations.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages, and updated orders in internal database.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Assisted in loading finished goods onto delivery vehicles as required.
- Performed cycle counts to ensure accuracy of inventory levels.
- Moved large and bulky items manually or with pallet jacks or forklifts.
Mail Carrier
United States Postal Service, USPS
Tulsa, Oklahoma
08.2017 - 10.2017
- Delivered mail and packages to residential and commercial addresses daily.
- Managed efficient sorting of incoming and outgoing mail in processing facilities.
- Drove routes consistently, adapting to changing weather and traffic conditions.
- Provided friendly customer service at all times while delivering mail.
- Scanned packages for delivery tracking.
- Sorted mail to be delivered according to route and customer address.
- Maintained records of all deliveries made during the day.
- Collected signatures from recipients of registered mail items.
- Handled undeliverable mail in accordance with established procedures.
- Reported any damaged or missing mail items to supervisor immediately.
- Updated daily delivery logs to record number of deliveries made.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Provided change-of-address cards and other postal forms upon customer request.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
Lab Courier
Rml Lab
Tulsa, Oklahoma
08.2014 - 09.2017
- Transported laboratory samples between facilities efficiently and safely.
- Maintained accurate records of sample pickups and deliveries.
- Ensured proper handling of biohazard materials during transportation.
- Communicated effectively with lab personnel regarding delivery status.
- Followed safety protocols to prevent contamination of samples.
- Assisted in organizing sample storage for easy access and tracking.
- Developed strong relationships with customers to ensure timely delivery of their items.
- Responded promptly to urgent requests for specimen pickup or delivery.
- Picked up and delivered medical specimens, paperwork, and other materials between hospitals, laboratories, and research facilities.
- Demonstrated ability to work independently with minimal supervision.
- Maintained accurate records of deliveries including documents signed by recipients.
- Verified receipt of items at destination by obtaining signature from recipient.
- Adhered to strict HIPAA regulations when handling confidential patient information.
- Adhered to all applicable laws pertaining to transportation of medical specimens such as HIPAA regulations.
- Ensured all packages were properly labeled, sealed, packaged, and tracked for accuracy throughout the delivery process.
- Communicated effectively with laboratory staff regarding status updates on deliveries.
- Picked up medical specimens from local care providers for delivery to laboratory.
- Provided excellent customer service, resolving any delivery-related issues and maintaining professional interactions with medical staff and clients.
- Maintained a clean and organized vehicle, ensuring a professional appearance and the integrity of transported items.
- Sorted parcels according to delivery route.
- Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
Lab Specimen Technician
Rml Lab
Tulsa, Oklahoma
08.2012 - 08.2014
- Processed biological samples for testing and analysis following established protocols.
- Maintained accurate records of specimen collection and handling procedures.
- Ensured proper labeling and storage of specimens to prevent contamination.
- Operated laboratory equipment to prepare specimens for diagnostic testing.
- Processed samples for testing according to established protocols.
- Received and logged specimens from patients, physicians, and other medical providers.
- Identified any discrepancies between test results or patient information that may require further investigation.
- Worked closely with pathologists, nurses, and other healthcare professionals to coordinate specimen collections.
- Maintained accurate records of specimen collection, processing, and results reporting.
- Prepared specimens for in-house testing and for transport to off-site to reference laboratories.
Certified Nursing Assistant
Maplewood Care Center
Tulsa, Oklahoma
08.2009 - 08.2012
- Assisted residents with daily living activities and personal care needs.
- Maintained cleanliness and organization of resident rooms and common areas.
- Communicated effectively with team members regarding resident care plans.
- Supported mobility needs through safe transfer techniques and equipment use.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted residents in preparing for activities and social programs.
- Cleaned and sanitized patient rooms according to established protocols.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Supported non-ambulatory residents in range of motion exercises.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Shaved and draped patients to prepare for surgery, treatment or examination.
Education
Certified Professional Coder - Apprentice -
Tulsa Technology Center
Tulsa, Ok03-2025
High School Diploma -
Charles Page High School
Sand Springs, Ok10-2010
Skills
- Freight labeling
- Warehouse management systems
- Packaging and labeling
- Warehouse safety
- Pallet jacking
- Barcode scanning
- Decision making
- Teamwork and collaboration
- Order picking
- Heavy lifting
- Warehouse operations
- Logistics
- Organizational skills
- Cycle counting
- Attention to detail
- Supply Chain Knowledge
Certification
- Certified Professional Coder-Apprentice
Timeline
Warehouse Associate
Macy's
10.2017 - Current
Mail Carrier
United States Postal Service, USPS
08.2017 - 10.2017
Lab Courier
Rml Lab
08.2014 - 09.2017
Lab Specimen Technician
Rml Lab
08.2012 - 08.2014
Certified Nursing Assistant
Maplewood Care Center
08.2009 - 08.2012
Certified Professional Coder - Apprentice -
Tulsa Technology Center
High School Diploma -
Charles Page High School