Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Madrigal

Jurupa Valley,CA

Summary

Exhibited expertise in customer service, office management, and retail sales over several years, complemented by experience in educational settings with children.

Overview

1
1
Certification
29
29
years of professional experience

Work History

Sales Associate

PDS
Westlake Village, California
05.2026 - Current
  • Completed sales transactions.
  • Assisted with sales and customer service tasks to improve customer experience.
  • Set up and dismantled product displays to enhance visual merchandising.
  • Conducted in-store inventory counts to maintain accurate stock levels.

Art Teacher

Artstars
Corona
06.2013 - Current

Facilitated lesson delivery to enhance student engagement and understanding.

Organized and arranged educational supplies to streamline classroom activities.

Trained new staff to ensure effective instructional support.

Handle sales and customer service with parents and school staff.

Team Leader Manager/Teacher

Tutor Time
08.2025 - 10.2026
  • Provide classroom instruction and student support.
  • Managed daily opening and closing procedures to maintain smooth location operations.
  • Supported management and staff in executing daily operational tasks.
  • Managed daily opening and closing procedures to maintain smooth location operations. the location each day.

Preschool Teacher

Turning Point/Church on the hill
Norco, California
07.2004 - 06.2013

lead Pre-k teacher

create curriculum

Assisted teaching staff in daily classroom operations to enhance student engagement

Coordinated after-school programs to promote creative learning experiences for students

Managed inventory to ensure timely availability of teaching supplies

Sales Associate

Nordstrom Rack
Ontario
09.2005 - 10.2007

Assisted customers with product selections and managed routine floor tasks to enhance the shopping experience.

Processed cashier transactions accurately and provided polite checkout service.

Maintained stocked displays and organized merchandise to keep the sales floor ready.

Tracked inventory levels and conducted counts and restocking to ensure product availability and organized sales floor.

Customer Service Representative

Verizon/Gte
Oxnard, California
11.1997 - 02.2002

Resolved customer inquiries and issues efficiently

Delivered customer support in fast-paced call center

Engaged with customers to promote product sales

Oversaw billing processes for customer accounts, ensuring accuracy

Conducted collections activities for overdue accounts

Education

ECE - Early Childhood Care And Education

Norco College
Norco, CA
09-2026

Skills

  • Sales support
  • Point of sale management
  • Sales training
  • Product promotion
  • Visual merchandising
  • Inventory management
  • Management and organization
  • Administrative tasks

Certification

  • Early childhood Education

Timeline

Sales Associate

PDS
05.2026 - Current

Team Leader Manager/Teacher

Tutor Time
08.2025 - 10.2026

Art Teacher

Artstars
06.2013 - Current

Sales Associate

Nordstrom Rack
09.2005 - 10.2007

Preschool Teacher

Turning Point/Church on the hill
07.2004 - 06.2013

Customer Service Representative

Verizon/Gte
11.1997 - 02.2002

ECE - Early Childhood Care And Education

Norco College
Erica Madrigal