Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica March

Paw Paw,MI

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Tattoo Artist

Independent Contracting
02.2020 - Current
  • Created custom tattoo designs for customers.
  • Utilized photographs and sketches from customers to develop ideas.
  • Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
  • Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
  • Increased studio's clientele base through consistent high-quality work and outstanding customer service.
  • Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
  • Ensured compliance with state regulations regarding licensing, permitting, sanitation guidelines throughout all aspects of the business operation.
  • Assisted in managing the studio''s social media presence, showcasing completed tattoos and promoting upcoming events.

Assistant Store Manager

Forever 21
11.2015 - 06.2018
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Monitored and assisted my fellow staff in daily sale and transaction goals.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.

Assistant Infant Teacher

Gilden Woods Early Care And Preschool
08.2014 - 06.2015
  • Upheld high standards of cleanliness within the classroom setting by regularly sanitizing toys, surfaces, and equipment according to established procedures.
  • Demonstrated flexibility and adaptability when responding to changing classroom needs or unexpected situations, ensuring the well-being of all infants under care.
  • Maintained accurate records of infant attendance, meal consumption, diaper changes, and other required documentation for licensing purposes.
  • Provided consistent care routines for infants including diapering, feeding, and napping while adhering to strict health guidelines.

Migrant Education Teaching Assistant

Telemon
05.2014 - 09.2014
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Used creative forms of communication to get through moments of language barriers (as many students and parents did not speak English)
  • Assisted in organization of school events, enhancing school community and student experience.

Education

Associate of Arts - Visual Arts

Southwestern Michigan College
Dowagiac, MI
04-2016

Skills

  • Professional customer service
  • Problem-solving
  • Positive attitude
  • Collaborative teamwork
  • Customer relations
  • Creativity and imagination
  • Adaptability

Timeline

Tattoo Artist

Independent Contracting
02.2020 - Current

Assistant Store Manager

Forever 21
11.2015 - 06.2018

Assistant Infant Teacher

Gilden Woods Early Care And Preschool
08.2014 - 06.2015

Migrant Education Teaching Assistant

Telemon
05.2014 - 09.2014

Associate of Arts - Visual Arts

Southwestern Michigan College

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