Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Erica Marquez

Bakersfield,CA

Summary

Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.

Personable and responsible Cashier with 1 year of experience working in fast-paced environments. Solid team player with great positive attitude.

Overview

1
1
year of professional experience

Work History

sandwich artist

Subway
Bakersfield, CA
03.2010 - 05.2011

Greeted customers entering the store to ascertain what each customer wanted or needed.

Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

Assisted customers with food selection, inquiries and order customization requests.

Education

High school Diploma - general studies

Maricopa High School
2008

Skills

  • Strong organizational skills
  • Listening skills
  • Energetic work attitude
  • Store maintenance
  • Customer service

  • Excellent communication skills
  • Fast learner
  • Creative problem solver
  • Credit card processing
  • Cash management

Accomplishments

Customer Service

  • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
  • Handled guest complaints, maintaining a positive dining experience for all rest

  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

  • Monetary Transactions
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Timeline

sandwich artist

Subway
03.2010 - 05.2011

High school Diploma - general studies

Maricopa High School

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