Summary
Overview
Work History
Education
Skills
Timeline
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Erica Martin

Little Rock ,AR

Summary

Dynamic professional with a strong work ethic and a positive attitude, experienced in product management at Kroger. Proven ability to enhance customer satisfaction through effective stock rotation and inventory control. Recognized for collaborating with teams to achieve timely project milestones while maintaining high-quality standards in service delivery.

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.

Overview

11
11
years of professional experience

Work History

Produce Clerk

edwards food gaint
02.2025 - Current
  • Assisted in receiving, inspecting, and stocking fresh produce items to ensure quality standards.
  • Maintained cleanliness and organization of produce area to enhance shopping experience.
  • Monitored product freshness and rotated stock to minimize spoilage and waste.
  • Collaborated with team members to fulfill customer orders efficiently during peak hours.

CNA

Arkansas Health Center
06.2014 - 01.2018
  • Provided compassionate care to patients, ensuring comfort and safety during daily activities.
  • Assisted nursing staff with patient assessments and documentation, enhancing communication efficiency.
  • Monitored vital signs and reported changes to healthcare team, contributing to timely interventions.
  • Implemented infection control procedures, maintaining a clean and safe environment for patients.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Product Manager

Kroger
10.2023 - 02.2025
  • Collaborated with cross-functional teams to define product requirements and specifications.
  • Assisted in developing product roadmaps, aligning with market trends and customer needs.
  • Conducted user research to gather feedback for product enhancements and feature prioritization.
  • Supported project management activities, ensuring timely delivery of product milestones.

Nurse Aide

Caring From the Heart Agency
08.2021 - 2023
  • Assisted patients with daily living activities, enhancing comfort and well-being.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Maintained cleanliness and safety of patient environments, promoting health standards.
  • Collaborated with healthcare team to ensure coordinated patient care and support.

Gas Station Manager

Kroger
01.2021 - 2023
  • Managed daily operations to ensure optimal service and fuel availability.
  • Supervised staff, providing training on customer service and safety protocols.
  • Implemented inventory control measures to reduce waste and enhance stock management.
  • Monitored compliance with health, safety, and environmental regulations consistently.

Education

General Studies

Crossett High School
Crossett, AR

Skills

  • Strong work ethic
  • Customer service
  • Positive attitude
  • Stock rotation

Timeline

Produce Clerk

edwards food gaint
02.2025 - Current

Product Manager

Kroger
10.2023 - 02.2025

Nurse Aide

Caring From the Heart Agency
08.2021 - 2023

Gas Station Manager

Kroger
01.2021 - 2023

CNA

Arkansas Health Center
06.2014 - 01.2018

General Studies

Crossett High School

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Erica Martin