Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Erica Martinez

Austin,TX

Summary

At Apple Inc., I excelled as a Cash Applications Specialist and Accounts Receivable expert, leveraging SAP and Excel to enhance financial accuracy and streamline payment processes. My knack for building strong client relationships and my meticulous approach to discrepancy research significantly improved cash flow management. My contributions were pivotal in optimizing accounts receivable operations and boosting efficiency.

Overview

17
17
years of professional experience

Work History

Cash Applications Specialist

Apple Inc.
11.2019 - Current
  • Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
  • Ensured timely posting of payments received from various channels like ACH transfers, wire transfers, and checks.
  • Expedited account reconciliations with thorough research and timely resolution of discrepancies.
  • Provided support during month-end close activities by finalizing reconciliations accurately within tight deadlines.
  • Used SAP, High Radius, and SONAR to keep track of all data.
  • Researched and rectified unapplied cash items.
  • Reconciled daily cash receipts against bank deposits, maintaining accuracy of financial records and facilitating prompt identification of discrepancies.

Accounts Receivable

Apple Inc.
01.2007 - 11.2019
  • Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a monthly basis.
  • Reduced late payments by maintaining strong relationships with clients and implementing effective follow-up procedures.
  • Expedited financial close process with diligent preparation of supporting documentation for month-end reconciliations.
  • Enhanced cash flow by efficiently managing accounts receivable and ensuring prompt payment from customers.
  • Maintained accuracy of financial data by promptly addressing any discrepancies detected during routine audits or system reviews.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

Education

Associate of Arts - Anthropology

Austin Community College
Austin, TX

Skills

  • Customer Relationships
  • Microsoft Excel proficiency
  • Payment Processing
  • Skilled in SAP, SONAR, and HIGH RADIUS
  • Dispute Resolution
  • Discrepancy Research
  • Accounts Receivable Knowledge
  • General Ledger Entries

Additional Information

I am very active in the community through my church, First Presbyterian, and through the Round Rock Community Choir. I have served as a board member of the Round Rock Community choir as a Member at Large. I also babysit and watch children in my spare time, because I love children and enjoy being around them.

Timeline

Cash Applications Specialist

Apple Inc.
11.2019 - Current

Accounts Receivable

Apple Inc.
01.2007 - 11.2019

Associate of Arts - Anthropology

Austin Community College

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Erica Martinez