Erica May
Spring
Summary
Experienced nursing professional with a strong background in healthcare management and staff training. Known for developing effective patient care strategies and collaborating with interdisciplinary teams to improve care quality and patient satisfaction.
Overview
18
18
years of professional experience
Work History
Wound Care Nurse
Deerbrook Skilled Nursing And Rehabilitation
06.2025 - 06.2026
- Assessed patients' wound conditions and developed individualized care plans.
- Administered wound care treatments, ensuring adherence to established protocols.
- Collaborated with interdisciplinary teams to optimize patient outcomes and enhance care quality.
- Educated patients and families on wound management techniques and prevention strategies.
- Documented patient progress and communicated changes to healthcare providers effectively.
- Assisted in training new nursing staff on wound care best practices and protocols.
- Evaluated patients'' wounds and recommended appropriate treatments, expediting the healing process.
- Treated and carefully tended to vascular and diabetic ulcers.
- Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
- Collaborated with interdisciplinary teams for comprehensive treatment plans, resulting in improved patient outcomes.
- Assessed and treated draining of wounds and burns.
- Reduced wound infection rates through strict adherence to aseptic protocols and proper wound dressing procedures.
- Effectively managed inventory of supplies, ensuring availability of necessary materials for timely delivery of care to patients.
- Assisted physicians in performing complex debridement procedures, ensuring optimal patient safety and comfort during the process.
- Enhanced patient healing by implementing advanced wound care techniques and evidence-based practices.
- Enhanced patient healing rates by developing personalized wound care plans based on individual assessments.
- Monitored and adjusted wound care treatments based on healing progress and patient feedback, ensuring personalized and effective care.
- Participated in interdisciplinary case conferences, offering expert wound care insights to inform comprehensive patient care plans.
Data Analyst
Welltower
12.2024 - 03.2026
- Analyzed large datasets to identify trends and support strategic decision-making.
- Developed data visualization dashboards using Tableau to enhance reporting accuracy.
- Collaborated with cross-functional teams to streamline data collection processes and improve efficiency.
- Conducted statistical analysis to assess operational performance and inform business strategies.
- Created and maintained documentation for data processes, ensuring consistency and reliability.
- Implemented data quality checks, enhancing integrity and reducing discrepancies in reporting outputs.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Used statistical methods to analyze data and generate useful business reports.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
- Collaborated with IT to ensure data security measures were in place, safeguarding sensitive information.
- Enhanced data accuracy by automating data cleansing processes, significantly reducing manual errors.
ADON
Fall Creek Nursing
02.2022 - 12.2024
- Led nursing team in delivering high-quality patient care and ensuring compliance with healthcare regulations.
- Developed and implemented training programs to enhance clinical skills and knowledge among nursing staff.
- Coordinated patient assessments, care plans, and interdisciplinary meetings to optimize treatment outcomes.
- Streamlined documentation processes, improving accuracy and efficiency of patient records management.
- Monitored quality assurance metrics to identify areas for improvement in patient care services.
- Mentored junior nurses, fostering professional development and enhancing team performance in clinical settings.
- Managed staffing needs effectively, ensuring appropriate nurse-to-patient ratios during all shifts.
- Reduced medication errors by conducting thorough medication administration audits and providing feedback to nursing staff.
- Oversaw infection control efforts throughout the facility, contributing to reduced transmission rates among patients and staff members alike.
- Assisted in developing policies and procedures that were in compliance with state regulations, maintaining accreditation standards for the facility.
- Assisted in the recruitment, hiring, and retention of top nursing talent by participating in job fairs, conducting interviews, and providing mentorship to new hires.
- Participated in regulatory surveys conducted by external agencies, demonstrating compliance with established standards of practice and delivering high-quality patient care services consistently across all aspects of operations.
- Enhanced staff competency through regular training sessions and performance evaluations.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents, and families.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
ADON
Broadmoor At Creekside Park
07.2019 - 09.2022
- Collaborated with administration on policy development to align nursing practices with organizational goals.
- Advocated for patients' needs while maintaining open communication between families and healthcare providers.
- Established strong partnerships with community resources including hospice providers, home health agencies, and outpatient rehabilitation centers to enhance patient care transitions and discharge planning.
- Mentored new nursing staff, fostering professional growth and development while maintaining high standards of patient care.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients, ensuring optimal health outcomes.
- Facilitated open communication among team members, promoting a positive work environment conducive to collaboration and problemsolving.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Identified department issues to recommend corrective actions.
- Established new policies and updated existing policies to improve standard of care for patients.
- Managed staffing needs effectively, ensuring appropriate nurse-to-patient ratios during all shifts.
- Reduced medication errors by conducting thorough medication administration audits and providing feedback to nursing staff.
- Oversaw infection control efforts throughout the facility, contributing to reduced transmission rates among patients and staff members alike.
- Assisted in developing policies and procedures that were in compliance with state regulations, maintaining accreditation standards for the facility.
- Participated in regulatory surveys conducted by external agencies, demonstrating compliance with established standards of practice and delivering high-quality patient care services consistently across all aspects of operations.
- Enhanced staff competency through regular training sessions and performance evaluations.
Staffing Coordinator
Broadmoor Creekside Park
10.2018 - 2022
- Coordinated staffing schedules to optimize coverage and efficiency across all departments.
- Managed onboarding processes for new hires, ensuring compliance with company policies and procedures.
- Maintained accurate employee records in HRIS, facilitating timely updates and reporting.
- Assisted in the development of recruitment strategies to attract qualified candidates for open positions.
- Collaborated with management to assess staffing needs and address workforce challenges effectively.
- Conducted orientation sessions for new employees, enhancing their understanding of workplace culture and expectations.
- Streamlined communication between departments regarding staffing updates, improving overall operational efficiency.
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Developed and facilitated new-hire orientations.
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
- Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
- Developed strong relationships with clients, leading to repeat business and long-term partnerships.
- Assisted with personnel records management to support recordkeeping accuracy.
- Collaborated with hiring managers to understand specific position requirements and develop tailored recruitment strategies.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
- Utilized online applicant tracking system to screen resumes for all job openings.
- Boosted employee retention rates by facilitating supportive onboarding experience for new hires.
- Managed internal job posting process, encouraging career growth and development among existing employees.
- Coordinated with hiring managers to understand staffing needs, leading to more streamlined recruitment process.
- Provided training to hiring team on effective interviewing techniques, leading to more informed hiring decisions.
- Completed human resource operational requirements by scheduling and assigning employees.
LPN Charge Nurse
Joliet Terrance Nursing Home
08.2012 - 08.2018
- Supervised nursing staff, ensuring adherence to care protocols and regulatory standards.
- Coordinated patient care plans in collaboration with interdisciplinary teams for optimal outcomes.
- Monitored vital signs and administered medications as per physician directives, maintaining patient safety.
- Conducted staff training sessions focused on best practices in patient care and emergency response procedures.
- Implemented quality improvement initiatives that enhanced resident satisfaction and care efficiency.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Served as charge nurse, caring for patients with serious illnesses.
- Provided compassionate end-of-life care, supporting patients and their families through difficult times.
- Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit.
Resident Care Director
Emeritus at Joliet Courtyard
03.2008 - 07.2012
- Directed resident care operations, ensuring compliance with health regulations and quality standards.
- Developed individualized care plans in collaboration with interdisciplinary team members.
- Implemented staff training programs to enhance caregiving skills and improve service delivery.
- Oversaw daily activities to ensure optimal resident engagement and satisfaction levels.
- Coordinated with families to address concerns and promote a supportive living environment.
- Evaluated resident health needs through regular assessments and adjusted care strategies accordingly.
- Led quality improvement initiatives that enhanced overall resident health outcomes.
- Set and updated staff schedules, delegated assignments and monitored performance.
- Conducted admissions assessments to determine patient conditions and risk levels.
- Audited charts and medication to check compliance.
- Supervised and coached team members on proper procedures and care standards.
- Assisted with development and execution of marketing strategies to maintain occupancy levels.
- Updated systems to meet residents' needs safely and effectively.
- Enhanced resident care quality by implementing evidence-based practices and protocols.
- Coordinated multidisciplinary team meetings regularly to discuss individual cases thoroughly, optimizing holistic approaches to patient care.
- Established a positive and supportive environment, promoting resident well-being and comfort.
- Evaluated team performance regularly, addressing areas for improvement through coaching and mentoring.
- Liaised with families regarding resident progress, answering concerns promptly while maintaining professional boundaries.
- Provided ongoing training and support to staff members, enhancing their skills and knowledge in resident care best practices.
- Maintained detailed records of residents'' medical histories, treatments administered, and overall well-being over time.
- Maintained up-to-date knowledge on industry best practices and emerging trends in resident care, applying relevant insights to improve services.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Licensed Practical Nurse - Nursing
Joliet Junir College
Joliet, IL12-2009
Skills
- Negative pressure therapy
- Venous leg ulcer treatment
- Wound assessment
- Clinical judgment
- Patient education
- Physical assessment
- Pain management
- Risk identification
- Healthcare management
- Quality improvement
- Data collection
- Ethical practice
- Staff training
- Intervention planning
- Critical care
- Palliative care
- Family education
- Treatment Planning
Timeline
Wound Care Nurse
Deerbrook Skilled Nursing And Rehabilitation
06.2025 - 06.2026
Data Analyst
Welltower
12.2024 - 03.2026
ADON
Fall Creek Nursing
02.2022 - 12.2024
ADON
Broadmoor At Creekside Park
07.2019 - 09.2022
Staffing Coordinator
Broadmoor Creekside Park
10.2018 - 2022
LPN Charge Nurse
Joliet Terrance Nursing Home
08.2012 - 08.2018
Resident Care Director
Emeritus at Joliet Courtyard
03.2008 - 07.2012
Licensed Practical Nurse - Nursing
Joliet Junir College