Kristina Gilliam
Kearny,USA
Summary
Knowledgeable Wound Care Nurse/Case Manager with solid background in wound care nursing, providing comprehensive patient care and contributing to successful healing outcomes. Proven ability to assess, plan, and implement effective wound care treatments while maintaining high standards of patient safety. Demonstrated expertise in patient education and collaboration with multidisciplinary teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Wound Care Nurse
Mountain Vista Medical Center
10.2021 - Current
- Evaluated patients to identify and address wounds, behavioral concerns, and medically-relevant symptoms
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
- Direct patient care
- Conferred with a multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
- Helped patients effectively manage routine bathing, grooming and other hygiene needs
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and Floor coverage
- Assured physicians with case management and scribing
- Case management to other facilities and home health care for patients
- Assessment of wounds, cleansing, measuring and documenting
- Applying different dressings and wound vacs
- Completing nursing visits
CNA - Certified Nursing Assistant
Haven of Globe
08.2018 - 10.2019
- Evaluated patients to identify and address wounds, behavioral concerns, and medically-relevant symptoms
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
- Direct patient care
- Conferred with a multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
- Helped patients effectively manage routine bathing, grooming and other hygiene needs
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and Floor coverage
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
Pharmacy Technician Trainee
WMRMC
01.2018 - 05.2018
- Assist in the distribution of medications and I.V
- Solutions to all patient populations served by RMC
- Assist in inventory control for the Pharmacy Department
- Complete Pharmacy Department charges utilizing the established system and processes
- Ensure the standard of patient care is be met through participation in the RMC quality program and through meeting established quality measures
- Maintain a high degree of patient satisfaction
- Assure customer/patient service needs are met
- Maintain positive working relationships
- Attend departmental and employee related meetings on a regular basis
- Participate and assist with Hospital-Wide Disaster/Emergency Preparedness
Billing Assistant
Little Colorado Behavioral Health Center
01.2016 - 03.2017
- Process payments and enter them into billing systems
- Process client payments and enter them into billing systems
- Process denials and work claim to get approval
- Maintain spreadsheets with current payments from all insurance companies
- Run reports to ensure new computer program is entering payments correctly
- Assist with scheduling new insurance clients and running eligibility
- Assisting staff with insurance questions
- Send out monthly statements to clients and corporations
- Assist Business Manager with processing payroll checks
- Assist with SALS, daily clinician's note input, to ensure clinicians are billing correctly
- Process monthly bonus spreadsheets to ensure clinicians meet monthly and yearly billable hours
Office Manager
Little Colorado Behavioral Health Center
08.2014 - 01.2016
- Complete accurate financial intake on all clients as required by policy
- Receive, screen, and direct telephone calls from clients, family members, MCO's, employees, law enforcement agencies, court officials, and other customers
- Greet and direct clients and visitors, ensuring that Statements of Confidentiality are signed when appropriate
- Representation at behavioral health promotional events
- Responsible for the daily functions of the front office, i.e
- Collecting co-payments, scheduling CFT/ART meetings in clinician's schedules, entering meetings on the meeting calendars, copying, faxing
- Process discharges and updates
- Responsible for processing financial updates as required by policy
- Confirming Tele-medicine appointments for medical providers
- Schedule regular and Tele-medicine appointments for clinical staff
- Responsible for office petty cash account and for other accounts as assigned by the Business Manager
- Assists with the facility and record preparation, in collaboration with the QA Manager and CEO, for licensing and/or accreditation reviews and surveys
- Prepares paperwork for mail services as needed
- Attend either in person or by tele-medicine HARBIN/CHIC required meetings, committees or subcommittees as directed by the Business Manager
- Provide direct administrative support to medical staff that provides services via tele-medicine
- Back-up to Health Information Manager as needed to promote smooth office functioning
- Provide direct administrative support to the CEO, Business Manager, Clinical Director, Deputy Clinical Director, and Quality Assurance Manager
- Perform other duties and responsibilities as assigned by the Business Manager
- Inputting client information, groups and payer information into the new EMR system
Education
Associate Degree Nursing - Nursing
Carrington College-Mesa
Mesa, AZ04.2021
Certified Nursing Assistant - undefined
Northland Pioneer College Show Low
Show Low, AZ08.2017
High School Diploma - undefined
Ray High School Kearny
Kearny, AZ06.2005
Skills
- Pharmacy Technician Experience
- Behavioral Health
- Emergency Management
- Group Therapy
- Nursing
- Vital Signs
- Case Management
- Negative pressure therapy
- Venous leg ulcer treatment
- Wound assessment
- Clinical judgment
- Risk identification
- Healthcare management
- Pressure ulcer management
- Quality improvement
Accomplishments
- Achieved 2023 Healogics Wound Care Center through effective team collaborations.
Certification
- CNA
- CPR Certification
- RN
- BLS Certification
Timeline
Wound Care Nurse
Mountain Vista Medical Center
10.2021 - Current
CNA - Certified Nursing Assistant
Haven of Globe
08.2018 - 10.2019
Pharmacy Technician Trainee
WMRMC
01.2018 - 05.2018
Billing Assistant
Little Colorado Behavioral Health Center
01.2016 - 03.2017
Office Manager
Little Colorado Behavioral Health Center
08.2014 - 01.2016
Certified Nursing Assistant - undefined
Northland Pioneer College Show Low
High School Diploma - undefined
Ray High School Kearny
- CNA
- CPR Certification
- RN
- BLS Certification
Associate Degree Nursing - Nursing
Carrington College-Mesa
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