Erica McCurley

Provide excellent customer service, weekly schedule, truck ordering, Routing and authorizing credit cards, checking guests in and out, inspect and assign rooms, encode keys, cleaning and stocking, help general manager with her duties, going above and beyond to make sure each and every guest has a "just right" stay at my hotel

• Communicated with production team members about quality issues.
• Evaluated components and final products against quality standards and manufacturing specifications.
• Performed visual inspections and non-destructive tests where appropriate.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Supervised employees and oversaw quality compliance with company standards for food and services.