Erica Mcferrin
Florissant,MO
Summary
Accomplished professional with a proven track record at The Boeing Company, specializing in data management and payroll processes. Excelled in analyzing contract data and streamlining payroll operations, demonstrating strong analytical skills and exceptional time management. Expert in Workday and Microsoft Excel, I significantly improved data integrity and operational efficiency.
Overview
9
9
years of professional experience
Work History
Data Admin Coord for Contracts
The Boeing Company
Hazelwood, MO
02.2024 - Current
- Support the contracts organization by compiling, analyzing, and reviewing contract data as well as entry of contract data into the Boeing Common Contracts System or other tools currently under development
- Specific contractual data for entry into the CCS, including requests for proposals, contracts, orders, contract modifications and contract performance data, enter data into CCS using existing processes and procedures
- Monitor data integrity and perform risk assessments
- Identify and resolve discrepancies between data sources
- Collect and analyze contract and financial data
- Perform ad hoc queries for internal customers
- Train team members on the collection and distribution of information and data
- Distribute data and coordinate between internal organizations
- Prepare and update forecasts, schedules, history, charts, and performance reports
Employee Data Governance Specialist
The Boeing Company
Hazelwood, MO
03.2020 - 12.2022
- Analyzed and responded to basic and moderately complex customer requests via Service Now
- Maintain cases assigned through ServiceNow with an average resolution time of 2.0 days
- Partnered with multiple resources, such as Global Staffing, Payroll/Non-US Payroll, Benefits, Global Mobility, to resolve requests
- Processed non-US payment inputs and compensation salaries, for International Employees
- Documented and establish guidelines procedures as needed
- Assisted complex employees concerns through ServiceNow system ticket tracking
- Utilized, Personal Record System for employee personnel records, knowledge of intellectual property, BERT for Employee Work History, Legal matter, Eligibility for Rehire Indicator
- Assisted with troubleshooting employee Workday business mail codes/room/column
- Worked special projects that involved mass uploads
Payroll Specialist
Commerce Bank
Clayton, MO
05.2019 - 01.2020
- Processed bi-weekly payroll of 5,000 employees on Workday
- Processed payroll workflow and ensured transactions processed timely and accurate manner
- Audited and resolved payroll issues prior to payroll processing
- Processed special adjustments and manual checks
- Partnered with benefits team to ensure proper reporting for leave of absences
- Prepared and loaded data files
- Conducted research into Tax regulations
- Created and ran ad-hoc reports
- Provided back-up support for Support Services Desk; provided a prominent level of customer service to secure a resolution to client
- Performed required systems testing and upgrades to assure the quality of data provided
Payroll Specialist
St. Louis Community College at Corporate
St. Louis, MO
07.2016 - 05.2019
- Processed Life Insurance, Vision Insurance, Medical Insurance, Dental Insurance, Flex Spending deductions
- Processed Direct Deposits and W-4's for new hire or current employees
- Processed payments for Life and Vision Insurance billing
- Processed Statement of Services Rendered
- Completed Bi-weekly, K-assignments, monthly payroll and monthly general ledger for payroll
- Completed Bi-weekly, Monthly control sheets for payroll
- Processed garnishments
Education
Associate of Science - Business Administration And Management
St. Louis Community College At Corporate
St. Louis, MO05-2010
Skills
- Solid background in quality Customer Service
- Strong time management and organizational skills
- Ability to work well independently or as part of a team
- Excellent oral, written, and interpersonal communication skills
- Efficient Learner in Fast-Paced Settings
- Report generation
- Document control
- Microsoft Excel
- Project management experience
- Correspondence preparation
- Data entry
- Skype
- Bookkeeping
- Verbal and written communication
- Data collection
- Document management
- Time management
- Correspondence management
- Report analysis
- Customer database systems
- Proficient in Workday
Timeline
Data Admin Coord for Contracts
The Boeing Company
02.2024 - Current
Employee Data Governance Specialist
The Boeing Company
03.2020 - 12.2022
Payroll Specialist
Commerce Bank
05.2019 - 01.2020
Payroll Specialist
St. Louis Community College at Corporate
07.2016 - 05.2019
Associate of Science - Business Administration And Management
St. Louis Community College At Corporate
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