Erica McIntosh
Sebastian,Florida
Summary
Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Referral Specialist offering background coordinating and managing patient referral process. Gifted at obtaining required documentation, answering patient questions and communicating with insurance providers. Mastery of medical and insurance terminology and abbreviations.
Overview
19
19
years of professional experience
Work History
RN Casemanager Referral Dept- RN
Visiting Nurse Assoc - VNA
Vero Beach, FL
02.2022 - Current
- Organizing patient information, ensuring complete and accurate registration, and providing appropriate clinical data
- Authenticity of services, consent, follow - up and making sure the referral provides the patient with their needs
- Coding and documentation gathering.
Health Service Nurse-RN
Chicago Public Schools
Chicago, IL
01.2005 - 01.2022
- Monitor health of students attending Chicago Public Schools (CPS) from entry level education to high schools
- Evaluate, prepare and attend annual 504 and IEP meetings
- Address chronic and acute care health issues and notify parents or outside agencies when necessary
- Maintain monthly reports of nursing duties
- Administration of medication, g-tube feeding and immunization children attending CPS.
Case Manager
Aetna Better Health
Chicago, IL
09.2011 - 08.2012
- Collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's benefit plan
- Health needs through communication and available resources to promote optimal, cost-effective outcomes.
Health Information Specialist 1
Alere Health, LLC
Atlanta, Georgia
07.2010 - 08.2011
- Telephone nurse triage, determine the severity of the caller's complaints, monitor acute conditions and offer interventions
- Assist patients with multiple chronic medical conditions
- Document patient information via computer obtained from telephone triage
- Maintain an active licensure in 51 states
- Provide treatment within the scope of practice as defined by state law
- Utilize strong assessment skills to determine necessary patient care
- Work remote with minimal supervision.
Labor and Delivery Nurse
Mount Sinai Hospital
03.2005 - 01.2010
- Duties include triage, intrapartum nursing, postpartum nursing, fetal monitoring, nursery and high-risk obstetrics
- Assist circulating during C-sections and medication administration
- Taking care of a woman before, while and after her baby is born and are also responsible for ensuring that her emotional well being are addressed.
Nursing Resource Office - RN
University of Illinois
Chicago, IL
06.2005 - 06.2009
- Labor and Delivery, Inpatient Psychiatry, Utilization Review, Admitting and Coding
- CPR, NRP and BLS certified
- Able to be trained and implement projects for short term assignments as directed.
Education
Associate Degree in Nursing -
Triton College
01.1999
Bachelors of Arts -
Concordia University
01.1997
National Certified Coding Specialist CCS-P - Medical Insurance Coding
Xact Healthcare Solutions
Port Saint Lucie, FLSkills
- 23 years of experience providing in-patient and outpatient nursing care
- Areas of Clinical experience include Medical surgical, Psychiatry, Labor Deliver, School Health and Case Management, Utilization Review
- Solid understanding of methods in my clinical areas
- Patient evaluation and appropriate interventions
- Strong clinical judgment
- Proficiency with computerized charting
- Enthusiastic care giver
- People person with a great bedside manner
- Demonstrated phone communication experience
Family Support
Provided support for families through education, equity needs, and education.
Patient Care
Ensured quality control through admissions, assessment, treatment, and community services for a broad range of patients. Treated patients suffering from trauma, acute chest pain, obstetrical emergencies and addiction Assistance.
Reporting
Prepared routine assessments for patient's health related history, medication needs.
Documentation
Ensure charting accuracy through precise documentation.
Research
Completed group study focused on patient comfort, cost and test results which resulted in increased patient satisfaction.
References
References upon request.
Timeline
RN Casemanager Referral Dept- RN
Visiting Nurse Assoc - VNA
02.2022 - Current
Case Manager
Aetna Better Health
09.2011 - 08.2012
Health Information Specialist 1
Alere Health, LLC
07.2010 - 08.2011
Nursing Resource Office - RN
University of Illinois
06.2005 - 06.2009
Labor and Delivery Nurse
Mount Sinai Hospital
03.2005 - 01.2010
Health Service Nurse-RN
Chicago Public Schools
01.2005 - 01.2022
Associate Degree in Nursing -
Triton College
Bachelors of Arts -
Concordia University
National Certified Coding Specialist CCS-P - Medical Insurance Coding
Xact Healthcare Solutions
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