Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica McMullin

Benton,KS

Summary

Excelled in self managing and operating Red Ruby Nails, boosting customer satisfaction through effective organizational abilities and strategic marketing. Demonstrates exceptional work ethic and integrity, alongside strong time management skills, to deliver outstanding results. Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

6
6
years of professional experience

Work History

Cashier/Cook

Breadbasket
03.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.

Owner/Licensed Manicurist

Red Ruby Nails
10.2018 - 12.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Education

Licensed Manicurist -

21St Beauty Academy
Wichita, KS
07.2016

High School Diploma -

Southeast High School
Wichita, KS
05.2000

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Customer Relations
  • Organizational abilities
  • Product Knowledge
  • Product restocking
  • Payment Processing

Timeline

Cashier/Cook

Breadbasket
03.2021 - Current

Owner/Licensed Manicurist

Red Ruby Nails
10.2018 - 12.2023

Licensed Manicurist -

21St Beauty Academy

High School Diploma -

Southeast High School
Erica McMullin