Summary
Work History
Education
Skills
Timeline
Accomplishments
pwb

Erica Miller

Glendale,AZ

Summary

Business professional with extensive experience in small business management, driving operational success and customer satisfaction. Known for collaborative approach to team leadership and achieving impactful results.

Reliable and adaptable, excelling in dynamic environments while leveraging strategic planning and resource management skills. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Work History

Server/Bartender/Event Promoter

Steel Horse Saloon
01 2018 - 06 2020
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions and managed point-of-sale systems with precision to maintain financial integrity.

Retail/Makeup artists/Co Owner

Avon Boutique LABC
02 2009 - 05 2017
  • Greeted customers and helped with product questions, selections, and purchases.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Freelance Make up Artist/Beauty Advisor

Estée Lauder Co
03 2003 - 05 2008
  • Executed high-quality makeup services for special events, ensuring timely delivery and adherence to client specifications.
  • Educated clients on skincare routines and product application techniques.
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.

Education

College Program Internship - Guest Services

Walt Disney World Co. University
Orlando, FL
01-2003

Associate of Science - Quality Customer Service

Maricopa Community Colleges, Glendale Community College
Glendale, AZ
05.2002

College Preparatory

Bourgade Catholic High School
Phoenix, AZ
05.2000

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Outgoing personality
  • Team player attitude
  • Decision-making
  • Safety procedures

Timeline

Server/Bartender/Event Promoter

Steel Horse Saloon
01 2018 - 06 2020

Retail/Makeup artists/Co Owner

Avon Boutique LABC
02 2009 - 05 2017

Freelance Make up Artist/Beauty Advisor

Estée Lauder Co
03 2003 - 05 2008

Associate of Science - Quality Customer Service

Maricopa Community Colleges, Glendale Community College

College Preparatory

Bourgade Catholic High School

College Program Internship - Guest Services

Walt Disney World Co. University

Accomplishments

I have always moved up in the field of my employment. I like to be knowledgeable on all aspects ready to assist take on new tasks and provide solutions.

  • Server to event promotions & Bartender
  • Employee to Co-Owner
  • Beauty advisor to traveling makeup artist
Erica Miller