Summary
Work History
Education
Skills
Timeline
pwb

Erica Miller

Summary

Skilled in organizing high-volume events and providing personalized consultations, demonstrating strong multitasking and customer service abilities. Results-driven business professional prepared for high-impact roles. I am a quick learner with extensive experience in problem solving. Strong focus on team collaboration and achieving results, adapting to changing needs. Demonstrated expertise in strategic planning and team leadership. Passionate entrepreneurial spirit for customer service and team building.

Work History

Bartender/Event Promoter

Steel Horse Saloon
Phoenix, AZ
01 2018 - 06 2020
  • Served high customer volumes. Organized, booked and promoted special events
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication And safety protocol.

Small Business Co-Owner

Avon Boutique LABC
Phoenix, AZ
02 2009 - 05 2017
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • In charge of recruiting, hiring and training of team members.
  • Handled any issues that would aris Day to day. While assisting lower-level employees and maintain excellent customer service.

Makeup Artist/Beauty Advisor

Estee Lauder
Phoenix, AZ
03 2003 - 05 2008
  • Demonstrated and explained use of different beauty products to educate customers.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Attended industry conferences and workshops to stay current on new trends and techniques.

Education

College Program Internship - Guest Services

Walt Disney World Co. University
Orlando, FL
01-2003

Associate of Science - Quality Customer Service

Maricopa Community Colleges, Glendale Community College
05.2002

College Preparatory

Bourgade Catholic High School
Phoenix, AZ
05-2000

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Outgoing personality
  • Team player attitude
  • Decision-making
  • Safety procedures

Timeline

Bartender/Event Promoter

Steel Horse Saloon
01 2018 - 06 2020

Small Business Co-Owner

Avon Boutique LABC
02 2009 - 05 2017

Makeup Artist/Beauty Advisor

Estee Lauder
03 2003 - 05 2008

Associate of Science - Quality Customer Service

Maricopa Community Colleges, Glendale Community College

College Program Internship - Guest Services

Walt Disney World Co. University

College Preparatory

Bourgade Catholic High School

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Erica Miller