Summary
Work History
Education
Skills
Timeline
Overview
pwb
Erica Miller

Erica Miller

Glendale,AZ

Summary

Reliable and highly organized professional seeking an entry-level municipal role leveraging strengths in customer service, office administration, and inventory support. Proven ability to maintain accurate records, manage supplies, and deliver excellent service in fast-paced environments. Adaptable, eager to learn new department workflows, and thrives in active roles that combine desk coordination with hands-on task management.

Work History

Server/Bartender/Event Promoter

Steel Horse Saloon
Phoenix, AZ
01 2018 - 06 2020
  • Streamlined daily front-of the house operations by maintaining a meticulously clean, organized, and hazard-free environment.
  • Handled cash transactions and managed point-of-sale systems with precision to maintain financial integrity.
  • Maintained continuous physical stamina during high-volume, fast-paced shifts, managing constant standing, walking, and lifting.

Retail/Makeup artists/Co Owner

Avon Boutique LABC
Phoenix, AZ
02 2009 - 05 2017
  • Greeted customers and helped with product and service inquiries, and guided patrons to tailored solutions based on individual needs.
  • Oversaw end-to-end inventory and supply chain operations to achieve timely and accurate delivery of goods and products.
  • Tracked stock shortages, organized physical floor spaces. Revolving door of ordering and returning new and seasonal incoming shipments for maximum accuracy.
  • Placed individual specialty orders for customers.
  • Made sure we had backstock of popular and high demand items.
  • Led recruitment, hiring protocols, and strict training of team members to maintain high operational standards

Freelance Make up Artist/Beauty Advisor

Estée Lauder Co
Phoenix, AZ
03.2003 - 05.2008
  • Executed high-quality makeup consultations for special events, ensuring timely delivery and adherence to client specifications.
  • Educated clients on specialized steps and product care routines.
  • Maintained a hygienic workspace by adhering to rigorous sanitary guidelines ensuring client safety and comfort.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

College Program Internship - Guest Services/Merchandise Hostess

Walt Disney World Co. University
Orlando, FL
01.2003

Associate of Science - Quality Customer Service

Maricopa Community Colleges, Glendale Community College
Glendale, AZ
05.2002

College Preparatory

Bourgade Catholic High School
Phoenix, AZ
05.2000

Skills

  • Elite customer service
  • Ready to learn and take on new tasks
  • Helpful and highly reliable
  • Experience with inventory and orders
  • Team player attitude
  • Organized and follow safety protocols

Timeline

Freelance Make up Artist/Beauty Advisor

Estée Lauder Co
03.2003 - 05.2008

Server/Bartender/Event Promoter

Steel Horse Saloon
01 2018 - 06 2020

Retail/Makeup artists/Co Owner

Avon Boutique LABC
02 2009 - 05 2017

College Program Internship - Guest Services/Merchandise Hostess

Walt Disney World Co. University

Associate of Science - Quality Customer Service

Maricopa Community Colleges, Glendale Community College

College Preparatory

Bourgade Catholic High School

Overview

5
5
years of professional experience

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