Erica Montero

Style clients eyelash extensions, schedule next appointment and take payments. Facials, chemical peels and skin analysis

• Enhancing facial aesthetics through makeup, creating custom looks for clients for special occasions: weddings, bridal showers, date nights, etc.

• Sales
• Cold calling
• Appointment setting
• Take payments over phone
• Transferring calls to correct department
• Translating
• Answering multiple lines
• Cm proficiency
• Product knowledge
• Customer service
• Follow up
• Data analysis
• Customer retention

• Run postage and prepare outgoing mail for pickup
• Receive, process, and ensure document classification are completed and transmitted
• Help prepare mail, which includes sorting, stacking, and stacking on pallets
• Initiate and nurture effective, professional relationships with internal contacts
• Oversee daily intake, resolution and routing of large volumes of mail.

• Greet and receive customers
• Answer dealership group phone calls
• Direct customers to the correct department
• Notify the appropriate person that a customer is waiting for and introduce to said salesman
• Work cooperatively with the sales and service teams
• Type memos, correspondence, reports, and other documents
• Maintain orderly appearance of the register area
• Accurately and efficiently ring in registers and maintain all cash and media at the registers.