Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
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Erica Moore

Birmingham,AL

Summary

Well-versed in reading financial statements, digital records and reports. Skilled at leading, monitoring and motivating subordinates to produce accurate and efficient work. Excellent trainer, mentor and problem-solver.

Overview

11
11
years of professional experience

Work History

BSA Investigations Analyst

ServisFirst Bank
Hoover, AL
01.2018 - 11.2023
  • Conducted detailed investigations of suspicious activity and identified potentially fraudulent accounts.
  • Analyzed customer data to detect fraud patterns, trends, and anomalies.
  • Reviewed customer profiles for compliance with Bank Secrecy Act regulations.
  • Developed case files to document findings and conclusions of investigations.
  • Coordinated with external law enforcement agencies in criminal investigations as needed.

Wire Transfer Specialist

ServisFirst Bank
Hoover, AL
03.2015 - 01.2018
  • Reviewed wire transfer requests and ensured that all requirements were met prior to processing.
  • Processed domestic and international wire transfers in compliance with applicable laws, regulations and procedures.
  • Researched and resolved discrepancies related to wire transfers.
  • Assisted customers with inquiries regarding their incoming and outgoing wire transfers.
  • Maintained accurate records of all completed transactions in accordance with internal policies and procedures.

Branch Banker

Truist Bank
Homewood, AL
01.2013 - 03.2017
  • Assisted customers with opening new accounts, processing deposits and withdrawals, cashing checks and making loan payments.
  • Managed account information including updating addresses, phone numbers and email addresses.
  • Processed wire transfers, money orders and stop payment requests in accordance with established procedures.
  • Verified customer identification documents in compliance with Bank Secrecy Act regulations.

Education

Realtor

Real Estate School of Alabama
Alabama
01-2022

BBA - Business

Phoenix University
01-2017

Skills

  • Microsoft Excel
  • Teamwork and Collaboration
  • Decision-Making
  • Organizational Skills
  • Document processing
  • Task Prioritization
  • Investigation leadership
  • Attention to Detail
  • Problem-Solving
  • Risk Management

Timeline

BSA Investigations Analyst

ServisFirst Bank
01.2018 - 11.2023

Wire Transfer Specialist

ServisFirst Bank
03.2015 - 01.2018

Branch Banker

Truist Bank
01.2013 - 03.2017

Realtor

Real Estate School of Alabama

BBA - Business

Phoenix University

Work Availability

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Erica Moore