ERICA MURPHY
Wilmington,DE
Summary
To obtain an administrative support position in an educational environment performing a variety of secretarial tasks. Strong communication skills and organization abilities. Highly skilled in computer programs such as Microsoft Word, Outlook and Excel.
Overview
19
19
years of professional experience
Work History
Attendance Clerk
New Castle County Vocational Technical School District
Middletown, DE
08.2022 - Current
- Recording students attendance - present, absent, late
- Maintaining accurate attendance files
- Handling leave requests
- Preparing attendance reports - work out of excel, word, and outlook
- Contacting parent/guardians about students absences and tardiness
- Greeting visitors, answering phones, take messages, help with mail, office supplies
Medical Receptionist
Lifeline Medical Associates, LLC Maternity and Gynecology Associates
Newark, DE
08.2007 - 08.2022
- Head front desk receptionist
- Checking patients in and out
- Answering phone calls and taking messages
- Verifying benefits with insurance companies
- Scheduling appointments
- Use of computer programs such as Word, Outlook, Excel, as well as medical programs such EMR Systems.
- Uploading and faxing documents
- Filling out forms such as FMLA and Disability
- Engaging in constant communication with all employees such as Doctors, Surgical Staff at hospital and office staff in order to ensure the office and patient appointments are running smoothly.
- Training all new employees joining the office
- Updating patient charts
Education
High School Diploma - undefined
Delcastle Technical High School
06.2004
Skills
- Respectfulness
- Strong organization
- Verbal and written communication
- Data entry
- Telephone etiquette
- Confidentiality
- Teamwork
- Customer service
- Attention to detail
- Multitasking
- Adaptability and flexibility
- Active listening
Timeline
Attendance Clerk
New Castle County Vocational Technical School District
08.2022 - Current
Medical Receptionist
Lifeline Medical Associates, LLC Maternity and Gynecology Associates
08.2007 - 08.2022
High School Diploma - undefined
Delcastle Technical High School