Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Open To Work

Erica Nelson‑Brown

Roanoke,TX

Summary

Dynamic Compliance Analyst with a proven track record in supporting regulated environments through meticulous documentation, evidence validation, and adherence to federal chain-of-custody protocols. Expertise in NIST CSF, SOC 2, HIPAA, and risk mitigation, bolstered by the Google Cybersecurity Certificate. Proficient in audit preparation, control validation, and compliance reporting, demonstrating a commitment to detail and excellence in fully remote team settings. Reliable logistics professional adept at efficiently managing mail handling and distribution tasks while ensuring timely delivery and operational efficiency.

Overview

11
11
years of professional experience
1
1

Google Cybersecurity Professional Certificate

Work History

Mail Handler

United States Postal Service
Fort Worth
01.2021 - 01.2023
  • Processed and sorted 3,000–5,000 pieces of mail per shift with a 99% accuracy rate.
  • Maintained strict chain‑of‑custody procedures for accountable, restricted, and sensitive mail.
  • Worked effectively in fast‑paced, high‑volume environments, especially during peak seasons and holidays.
  • Collaborated with postal inspectors and law enforcement to identify and reduce fraudulent or illegal mail activity.
  • Demonstrated strong independent work habits, completing assigned routes and tasks with minimal supervision.
  • Supported team operations by assisting coworkers, training new staff, and maintaining smooth workflow.
  • Adapted quickly to new procedures, equipment, and technology, including scanning devices and sorting machines.
  • Provided reliable support across night, weekend, and holiday shifts, maintaining consistent performance.
  • Managed time efficiently to meet strict USPS deadlines and delivery schedules.
  • Maintained a clean, organized, and safe work area to support operational efficiency.
  • Demonstrated strong attention to detail when verifying addresses, postage, barcodes, and package integrity.
  • Used critical thinking to resolve sorting issues, misrouted mail, and address discrepancies.
  • Built positive working relationships through respectful communication and teamwork.
  • Performed daily tasks with professionalism, reliability, and a strong work ethic

Certified Nursing Assistant

Regency Nursing Home
Fort Worth
01.2019 - 01.2022
  • Protected confidentiality of 20–40 patient records per shift under HIPAA.
  • Maintained accurate documentation under strict regulatory standards.

Sorting/Packing

Amazon Fulfillment Center
Fort Worth
01.2012 - 01.2018
  • Verified package labels, barcodes, and routing information with 100% accuracy to prevent mis shipments.
  • Followed strict inventory control and scanning procedures, reinforcing audit‑trail and documentation skills.
  • Maintained compliance with safety, quality, and productivity standards in a high‑volume environment.
  • Identified and escalated discrepancies in inventory counts, supporting loss‑prevention and risk‑mitigation efforts.
  • Operated handheld scanners and digital tracking systems to ensure real‑time, accurate data entry.
  • Supported workflow efficiency by organizing bins, staging areas, and outbound lanes.
  • Demonstrated reliability across night, weekend, and peak‑season shifts.

Education

Google Cybersecurity Professional Certificate - Information Technology

Merit America
Remote (Online)
12.2025

Skills

Compliancne Review

Evidence Vaildation

RIsk Assesment

Audit Support

NIST CSF

SOC 2

HIPAA

Controls Testing

SIEM(Splunk,Chronicle)

Documentation

Chain-of-Custody

Incident Response

Probelm- Solving

Accomplishments

  • Completed hand on security audit simulation using NIST CSF, identifying control gaps and recommending remediation steps.
  • Performed evidence validation and documentation review to support compliance with SOC 2 and HIPAA requirements.
  • Conducted incident response simulations and documented findings, remediation actions, and lessons learned.
  • Analyzed security logs and alerts using SIEM tools to identify potential threats and improve detection accuracy.
  • Maintained strict-chain-of-custody procedures for sensitive information, ensuring data integrity and regulatory compliance .
  • Produced detailed compliance reports and audit documentation with 100%accuray during training projects.
  • Completed multiple cybersecurity labs focused on risk assessment,vulnerability analysis, and threat mitigation.

Certification

  • Security+ (Studying)
  • CySA+ (Next)
  • CHFI (Future)

Languages

English
Native or Bilingual
English
Native or Bilingual

Timeline

Mail Handler

United States Postal Service
01.2021 - 01.2023

Certified Nursing Assistant

Regency Nursing Home
01.2019 - 01.2022

Sorting/Packing

Amazon Fulfillment Center
01.2012 - 01.2018

Google Cybersecurity Professional Certificate - Information Technology

Merit America