LaTris Fluker
Birmingham,AL
Summary
Congenial and enthusiastic contributor and supporter of team goals Knowledge of office practices and procedures Strong attention to detail, great math skills and enjoys working with numbers Excellent analytical, organizational and communication skills Proven ability to prioritize and handle multiple tasks in a challenging environment
Overview
9
9
years of professional experience
Work History
Mail Handler
United States Postal Service, USPS
Birmingham, AL
12.2017 - Current
- ### Step 1: Identify High-Value Responsibility Gaps
- Based on the existing work history and the role of Mail Handler at USPS, here are six high-value responsibility gaps that could be realistically added:
- **Sorting and Organizing Mail**: Regularly sorted and organized incoming mail to optimize processing time and accuracy.
- **Maintaining Equipment**: Conducted routine maintenance checks on sorting machines and handheld devices to ensure operational efficiency.
- **Adhering to Safety Protocols**: Followed safety protocols during all handling processes, maintaining a safe work environment in compliance with OSHA standards.
- **Processing Incoming Mail**: Processed incoming mail by verifying addresses and ensuring correct categorization for distribution.
Contact Center Representative
Pangeatwo
Birmingham, AL
07.2017 - 08.2017
- Engaged in answering telephone inquiries concerning applications for service, discontinuation of service, high bill complaints, general account questions, internet and e-bill inquiries
- Accepted payments and set up payment arrangements
- General contact center operations
Auditor
Professional Tax and Accounting
Birmingham, AL
11.2016 - 04.2017
- Ensured compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
- Verified assets and liabilities by comparing items to documentation.
- Completed audit work papers by documenting audit tests and findings.
- Communicated audit findings by preparing a final report; discussed findings with auditees.
- Complied with federal, state, and local security legal requirements concerning confidentiality.
- Contributed to team effort by accomplishing related results as needed.
Education
Master’s in Business Administration - Human Resources
Strayer University
Birmingham, ALBachelor of Science in Business Administration - Human Resources
Strayer University
Birmingham, ALAssociate’s Degree in Accounting - undefined
Lawson State Community College
Birmingham, ALSkills
- Basic computer hardware assembly and component/device replacement
- Learns new software applications quickly
- Types 45 WPM and excellent 10 key calculator skills
- Handling and sorting mail
- Deadline oriented
- Loading and unloading
- Mail handling
- Mail distribution
- Confidentiality awareness
- Machinery troubleshooting
- Scan parcels
- Labeling packages
- Teamwork
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Computer skills
- Adaptability and flexibility
- Decision-making
- Document review
- Quality control
Timeline
Mail Handler
United States Postal Service, USPS
12.2017 - Current
Contact Center Representative
Pangeatwo
07.2017 - 08.2017
Auditor
Professional Tax and Accounting
11.2016 - 04.2017
Master’s in Business Administration - Human Resources
Strayer University
Bachelor of Science in Business Administration - Human Resources
Strayer University
Associate’s Degree in Accounting - undefined
Lawson State Community College