William E Nash II

• Coordinated sales initiatives to promote USPS services within designated territories.
• Conducted training sessions for new representatives on product knowledge and sales techniques.
• Monitored inventory levels to ensure timely replenishment of promotional materials and products.
• Unload and sort letters and packages.
• Helped with postage due letters and packages.
• Handled return to sender letters & packages , also with forwarding.

• Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
• Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
• Operated point-of-sale systems, processing transactions accurately and swiftly.
• Trained new associates on product knowledge and effective sales techniques.
• Collaborated with team members to create promotional displays that boosted sales visibility.
• Analyzed customer feedback to identify trends and improve service offerings.
• Maintained cleanliness and organization of the sales floor to enhance shopping experience.
• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Changed car batteries, car lights, & repairs including fixing phones ( replacing phone screens, phone battery replacements, and replacing back glass).

• Processed incoming and outgoing mail efficiently, ensuring timely delivery to customers.
• Operated automated postal equipment, maintaining accuracy in sorting and dispatching packages.
• Assisted customers with inquiries, providing information on services and resolving issues promptly.
• Monitored inventory levels of mailing supplies, coordinating restocking efforts as needed.
• Trained new staff on operational procedures and best practices for customer service excellence.
• Implemented workflow improvements that enhanced processing speed and reduced errors in mail handling.
• Loaded and unloaded shipping containers and vehicles.
• Assisted customers with special services requests such as certified mail or insurance claims, fostering trust in the USPS brand.
• Upheld a professional demeanor when interacting with customers, coworkers, and supervisors to maintain a positive work environment.
• Enhanced customer satisfaction by efficiently sorting, routing, and distributing mail to appropriate destinations.
• Stayed current on USPS regulations and updates through regular attendance at training sessions or team meetings, applying new knowledge to daily tasks for continuous improvement in service quality.
• Provided exceptional customer service while addressing inquiries about postage rates, mailing regulations, and other postal matters.

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Helped unload daily trucks & properly separated product from pallets onto carts for the team.
• Organize the freezer of product from the remaining pallets that came off the truck

• Managed inventory levels to ensure product availability and minimize waste.
• Trained new team members on safety protocols and best practices in produce handling.
• Stocked fruits and vegetables and removed old or poor quality products.
• Assisted customers with price checking fruits and vegetables and finding requested items in department.
• Assisted with weekly inventory counts.
• Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
• Checked product shelves to review for proper price labels and handled price changes when requested by management.
• Pleasantly greeted customers and provided prompt and courteous service.
• Blocked produce and culled damaged or spoiled pieces.
• Assisted in reducing waste by implementing proper rotation techniques for perishable items.
• Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
• Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
• Received and unloaded new items upon delivery and checked products for damage and order accuracy.
• Supported inventory management efforts through accurate record-keeping and timely reporting of any discrepancies.
• Completed prep work on pre-packaged vegetables and fruits.
• Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.

• Supervised daily operations to ensure efficient workflow and compliance with safety protocols.
• Trained and mentored team members on best practices for inventory management and merchandising standards.
• Coordinated stock replenishment processes to maintain optimal inventory levels and reduce out-of-stock incidents.
• Implemented process improvements that enhanced productivity and streamlined department activities.
• Collaborated with cross-functional teams to align departmental goals with overall store objectives.
• Conducted regular audits of inventory accuracy, contributing to loss prevention initiatives and improved accountability.
• Oversaw the successful completion of special projects as assigned by upper management while maintaining daily supervisory responsibilities effectively.
• Coordinated merchandising displays, signage and sales enablement.
• Trained and oriented associates to maximize team performance.
• Supervisor of 12 employees
• Before employees had came to work, I always had a chart of which employee stocked certain departments of the store, and a list of which employees were to unload the truck. That was done daily.

• Processed incoming shipments efficiently, verifying accuracy against packing lists and maintaining organization.
• Implemented improved shelving techniques that optimized space utilization and improved visual merchandising.
• Collaborated with management to develop strategies for reducing stock discrepancies and improving inventory accuracy.
• Conducted regular audits of stock levels, identifying trends and recommending adjustments to inventory management practices.
• Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
• Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
• Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
• Collaborated with team members to complete large-scale restocking projects within tight deadlines.
• Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.

• Supervised daily operations to ensure compliance with safety and quality standards.
• Trained new employees on store policies and procedures, enhancing team performance.
• Assisted in inventory management, ensuring accurate stock levels and minimizing waste.
• Maintained stock of items, cleanliness, organization, and provided excellent customer service.
• Assigned tasks and established work schedules to staff to cover operational needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Handled cash register, returns, and refunds.

Made sure we have fresher product daily, markdowns of products that were 2/3 days of expiration.

Helped handle and unload trucks.

Also did inventory management, checks, & ordering.

Major was Networking Specialist

Cisco certification

Computer Repair certification