Summary
Overview
Work History
Education
Skills
Timeline
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Erica Neuberger

Erica Neuberger

Oconomowoc,WI

Summary

Dynamic, detail-oriented administrative professional with superb people-skills rooted in a marketing and communications career. Brings strong problem-solving skills and proactive approach to new tasks. A seasoned professional with years of executive support, adept at managing complex schedules, coordinating meetings and offsite planning retreats, while ensuring quality office operations. Proven ability to handle confidential information and a talent for navigating challenges. Dependable and resourceful team member, effective at prioritizing tasks and meeting deadlines. Committed to making meaningful contributions and advancing organizational and team goals.

Overview

29
29
years of professional experience

Work History

Executive Assistant

Open Sky Education
01.2011 - Current
  • On and off boarding of 30+ team members - local and remote - providing computers, SWAG, business cards, introductions and announcements, professional photos
  • Office management including establishing private offices, reconfiguring phone system to Team Voice with auto attendant and hunt groups, manage 100+ work cell phones and mobile jet packs, contracted and managed installation of new security system, order and catalog general office supplies , IT inventory, mail management and shipping, conference room and IT set up
  • Manage four executive credit cards from purchase, procurement, and accounting.
  • Coordinate all aspects of six annual team meetings and board meetings from site selection, transportation, agenda and presentation creation, minutes and outcomes management
  • Board management including document retention, agenda and presentation creation, minutes, as well as entity management for 34 companies including annual report filings and other file management
  • Manage all communications with donors including gift acknowledgement letters and grant report submissions
  • Fully manage calendars for four executive team members and lend support for a team of 30 national team members
  • Lead brand management efforts for five different brands including brand platform creation, trademark management, and communications
  • Designed and wrote two company websites (2012 and 2021, supported the 2016 redesign/rebrand) Website, domain registrations and maintenace, make regular edits and improvements.
  • Internal Communications
  • Travel agent for leadership team including conference registration, flight and hotel accommodations, expense reimbursement support
  • Special events
  • Communications - press releases, position announcements, guide and direct social media positings for Facebook, Admin for three LinkedIn company pages, developed intranet
  • Teacher appreciation gifts
  • Office func
  • Culture builder, maintainer, keeper
  • Oversaw rebranding efforts that resulted in enhanced corporate identity and improved brand perception among stakeholders.

Director of Marketing and Public Relations

Mount Mary University
07.1998 - 01.2011
  • Spearheaded digital marketing efforts, including website redesign and social media strategy, driving significant growth in online traffic and conversions.
  • Organized and executed robust, creative experiential marketing events.
  • Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
  • Leveraged public relations strategies to protect the company''s reputation during crisis events or periods of negative press coverage effectively.
  • Introduced automation tools into email marketing campaigns for higher open rates, click-throughs, and overall audience engagement levels.
  • Managed annual marketing budget in excess of $[Amount].
  • Launched innovative experiential marketing campaigns that drove customer engagement and generated buzz around new products or services.
  • Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
  • Created content and promotional materials to drive engagement and conversions.
  • Managed marketing budget for maximium ROI.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Improved website visibility through development and implementation of SEO strategies.
  • Devised content strategy to effectively engage target audiences.
  • Optimized email campaigns to increase open and click-through rates.

Public Affairs Assistant

St. Joseph’s Hospital
08.1996 - 07.1998
  • Served as primary point of contact for external inquiries, promptly addressing concerns while maintaining a professional demeanor at all times.
  • Coordinate system-wide employee picnics and outings
  • Coordinate communications surrounding the annual golf outing and partnered with local businesses for support of fundraising events
  • Produced, wrote and distributed weekly employee newsletter
  • Fundraising database management


Education

BBA - Dual Major: Marketing And Human Resources

University of Wisconsin - Oshkosh
Oshkosh, WI

Skills

  • Excels at logistics and meeting planning
  • Professional and mature
  • Highly proficient in Microsoft Office Suite and knowledgeable in HTML, Canva, Hootsuite, Adobe
  • Detail orientated
  • Excellent communicator with talents in proofreading and distribution processed
  • Notary Public in the State of Wisconsin

Timeline

Executive Assistant

Open Sky Education
01.2011 - Current

Director of Marketing and Public Relations

Mount Mary University
07.1998 - 01.2011

Public Affairs Assistant

St. Joseph’s Hospital
08.1996 - 07.1998

BBA - Dual Major: Marketing And Human Resources

University of Wisconsin - Oshkosh

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