Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Erica Novello

McGraw,United States

Summary

A hardworking young adult who has experienced a wide variety of jobs. Over 10 years of equine experience with a very good understanding and respect for animals. More traditional cashier roles that followed focused on money handling and communication skills. The most recent, a demanding job of bartending taught a tremendous amount of responsibility.

Overview

10
10

Years of animal experience

Work History

Bartender

Movie Tavern
Camillus, NY
06.2021 - 10.2021
  • Served high customer volumes during special events, nights and weekends; some days exceeded over 1000 guests
  • Kept alcoholic beverages well-stocked and organized to meet expected demands
  • Followed strict recipes and drink measurements to optimize production use

Horse Caretaker

Silver Lining Performance Horses
Cortland, NY
09.2019 - 09.2021
  • Cared for 15 horses
  • Worked with ranch hands to clean stables and riding areas.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise and grooming
  • Kept animal coats clean and healthy with regular washing and grooming
  • Kept stalls, turnouts, arena, and grooming areas neat and clean

Food Service Worker

Little Caesars Pizza
Cortland, NY
11.2020 - 06.2021
  • Made food according to standard recipes with requested changes for customer satisfaction
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods
  • Greeted customers at counter to fulfill requests and answer questions

Ice Cream Server

The Little Treat Shoppe
McGraw, NY
04.2020 - 09.2020
  • Helped patrons decide which flavor to choose according to preferences and tastes, keeping in mind seasonal flavor availability and allergens
  • Processed sales transactions for cash, debit and credit purchases
  • Introduced new sundae creations for holidays and special occasions
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes
  • Maintained effective supply levels by monitoring and reporting to manager
  • Increased amount of frequently returning customers at the small business

Store Associate

Kohls Department Store
Binghamton, NY
10.2019 - 12.2019
  • Worked with loss prevention in monitoring shopper behavior.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Collected and authorized payments of guests

Horse Caretaker

Strawberry Fields
Homer, NY
09.2015 - 09.2019
  • Cared for over 20 horses at a time
  • Worked with ranch hands to clean stables and riding areas.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise and grooming
  • Kept animal coats clean and healthy with regular washing and grooming
  • Kept stalls, turnouts, arena, and grooming areas neat and clean

Education

High School Diploma -

Homer Senior High School
Homer, NY
09.2015 - 06.2019

Skills

Clear and effective communication

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Timeline

Bartender

Movie Tavern
06.2021 - 10.2021

Food Service Worker

Little Caesars Pizza
11.2020 - 06.2021

Ice Cream Server

The Little Treat Shoppe
04.2020 - 09.2020

Store Associate

Kohls Department Store
10.2019 - 12.2019

Horse Caretaker

Silver Lining Performance Horses
09.2019 - 09.2021

Horse Caretaker

Strawberry Fields
09.2015 - 09.2019

High School Diploma -

Homer Senior High School
09.2015 - 06.2019

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Erica Novello