Erica Orellana
Newport,RI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Understands importance of effective communication in high-paced work environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Luke's Lobster
07.2022 - Current
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
Busser
Atlantic Grille
12.2021 - Current
- Anticipated server needs, refilling water glasses and removing empty plates from tables.
- Trained new staff in bussing and cleaning procedures.
Hostess
Diego’s Middletown
06.2023 - 02.2025
- Resolved guest complaints or concerns promptly and professionally.
- Managed a high volume of phone calls.
- Managed guest reservations and seating arrangements efficiently.
Retail Associate
Pleasant Surprise
07.2022 - 02.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers.
Education
High School Diploma -
Rogers High School
Newport, RI06.2025
Skills
- Food Service
- Retail Sales
- Host/Hostess
- Bussing
- Customer service
- Attention to detail
- Teamwork and collaboration
- Problem-solving
Certification
Driver's License
Languages
English - Fluent
Spanish - Fluent
Timeline
Hostess
Diego’s Middletown
06.2023 - 02.2025
Team Member
Luke's Lobster
07.2022 - Current
Retail Associate
Pleasant Surprise
07.2022 - 02.2024
Busser
Atlantic Grille
12.2021 - Current
High School Diploma -
Rogers High School
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