Erica Parker
Oxford,MS
Summary
To contribute to your organization's success through the efficient use of previous experience and skills
Overview
9
9
years of professional experience
Work History
Front Desk Coordinator
Oxford University Eyecare
Oxford, MS
09.2024 - 02.2025
- Perform administrative and clerical duties
- Maintain all inbound and outbound emails
- Schedule and assist in virtual appointment request and patient questions
- Answer phone calls and assist with any and all needs.
- Check in/ Check out all patients
- Assist patients picking out glasses
- Dispense glasses and contact lens to patients picking up
- Place patient contact lens orders daily
- Scan and file patient folders
- File insurance claims
- Complete next day fee sheets
- Verify medical and vision insurance for next day appointments
Book Keeping/ Accounting
Dunlap & Kyle
04.2019 - 07.2024
- Oversee company's financial data and compliance by maintaining accurate books on accounts payable and receivable
- Daily financial entries and reconciliations
- Monthly financial reporting, general ledger entries, and record payments and adjustments
- Bank transfers from Retail to Wholesale Stores
- Generate reports of daily sales
- Manage Fixed Assets
- Manage 2290 Heavy vehicle tax for company vehicles and tag renewals
Customer Service / Sales
Available Auto Sales LLC
10.2018 - 04.2019
- Successfully developed my own sales strategy in order to manage time wisely and assist customers in a higher professional courteous manner
- Manage all accounts payable
- Data entry of inventory
- Insurance Verification
- Preparation of contracts and titles for vehicle sales
Receptionist/ Scheduling Coordinator
Batesville Dental
09.2017 - 06.2018
- Create and maintain staff schedules
- Coordinate various spreadsheets required for efficient scheduling of work
- Contact care providers and patients with changes in schedule
- Schedule patient appointments/visits according to care plans and staff availability
- Provide patients with treatment plans and cost of any and all procedures
- Process all insurance billings for patient services
- Coordinate and process payments from insurance carriers
- Manage all accounts payable
Customer Service Representative
Lincare
07.2016 - 09.2017
- Assist with placement of orders and referrals to new or existing accounts
- Cancellation of placed orders or referrals
- Insurance Verification and Prior Authorizations
- Medical data entry - Create and verify Personal account information
- Resolve customer complaints via phone, email, or mail
- Take payment information on existing billable account or new sale item
Education
High School Diploma -
Coldwater High School
Coldwater, MS05-2004
Skills
- Customer service
- File organization
- Office administration
- File management
- Scheduling expertise
- Mail handling
- Bookkeeping
- Reception oversight
- Team bonding
- Insurance benefits verification
References
- Sheila Golden, 662.934.5769
- Desirae Graves, 662.609.1712
- Bethany McIntosh,662.509.1112
Timeline
Front Desk Coordinator
Oxford University Eyecare
09.2024 - 02.2025
Book Keeping/ Accounting
Dunlap & Kyle
04.2019 - 07.2024
Customer Service / Sales
Available Auto Sales LLC
10.2018 - 04.2019
Receptionist/ Scheduling Coordinator
Batesville Dental
09.2017 - 06.2018
Customer Service Representative
Lincare
07.2016 - 09.2017
High School Diploma -
Coldwater High School