Erica Perkins
Lake Havasu City,AZ
Summary
To pursue a career in Management that will expand my leadership skills while pursuing long-term employment. I am looking for an opportunity with a company that will utilize my skills as well as expand them. I like to be challenged by always learning.
Overview
16
16
years of professional experience
Work History
Head Sales Bakery Department
Safeway Inc
Seattle
01.2021 - 01.2022
- I have 11 years experience at Safeway in the following departments: Front end, customer service, cashier, bakery, Floral Department. My current responsibilities were to Lead the department as a positive role model, I Assisted the Bakery Manager in supervising the department staff to include; scheduling, training, and assigning duties and implement all merchandising programs. Ensure standards of department presentation and operations are met; including cleanliness, sanitation, inventory control, rotation, quality, ordering, variety standards, signage, and seasonal schematics. i had to Ensure the department has the highest quality of product available for the customer. Monitor to ensure variety standards are followed, as well as 100% compliance on ad item display I Shared responsibility for ordering, and inventory control to meet division goals I would Assist the Bakery Manager in daily task, i managed and maintain the department on my mangers days off I was Responsible for production, sales, baking, vision pro, breadwall, donut shift and some cake decorating . As well as i Performed all other related duties as assigned by management.
Head Housekeeper
Travel Inn
Tonopah, NV
01.2018 - 01.2019
- Train and supervise cleaning staff. Prepare schedules and assign duties to staff. maintain the inventory of cleaning supplies, inspect rooms and common areas to make sure they are clean and meet the standards of the hotel. report to hotel management on a daily
- Resolved guest complaints regarding cleanliness swiftly, fostering positive customer experiences.
- Trained and mentored all new personnel to maximize quality of service and performance.
Floral Manager
Safeway, Inc
Seattle, WA
01.2006 - 01.2016
- Floral Manage. I have ten years experience at Safeway in the following departments: Front end, customer service, cashier and floral department I was responsible for overall management of the floral department. Doing floral store reports, inventory, ordering merchandise, setting up displays in store. Maintaining guidelines to reduce department shrinkage. Responsible for receiving and processing floral loads arriving at the store. Managing my team, Scheduling, Also responsible for floral orders upgrades and special orders to include weddings, FTD deliveries and arrangement of flowers.
- Managed floral department operations, ensuring optimal inventory levels and product freshness.
- Safety Coordinator
- Maintained a well-organized work area, ensuring efficient workflow and timely completion of tasks.
Education
High School Diploma -
Victorville High School
Victorville, CA06-2003
Skills
- Customer service
- Team leadership
- Staff training and development
- Staff supervision
- Task delegation
- Team building
- Employee scheduling
- Sales strategies
- Sales reporting
- Policy enforcement
Timeline
Head Sales Bakery Department
Safeway Inc
01.2021 - 01.2022
Head Housekeeper
Travel Inn
01.2018 - 01.2019
Floral Manager
Safeway, Inc
01.2006 - 01.2016
High School Diploma -
Victorville High School