Erica Perry

• Oversaw daily store operations, ensuring compliance with company policies and procedures.
• Managed inventory levels, optimizing stock availability and reducing waste.
• Trained and mentored staff, fostering skills development and enhancing team performance.
• Implemented promotional strategies, driving sales growth and improving customer engagement.
• Analyzed sales data to identify trends, informing strategic decisions for inventory management.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.

• Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
• Trained and mentored staff on operational procedures and customer service standards.
• Implemented inventory control measures to reduce shrinkage and improve stock availability.
• Developed employee schedules to optimize labor costs while maintaining service levels.

- Ensured all payroll functions were completed in a timely and efficient manner

- Collaborated with department managers on hiring needs

- Ensured all policies were followed by all associates and reported those not being followed to Store leadership

- Collaborated with Store Leadership on identifying highly talented individuals for career growth opportunities

• Maintained professional, organized, and safe environment for employees and patrons.
• Accomplished multiple tasks within established timeframes.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.