Summary
Overview
Work History
Education
Skills
Professionalskills
Preferredqualifications
Training
Timeline
Generic

ERICA QUARLES

Baltimore,Md.

Summary

To secure a position that enables me to use my writing, organizational, and creative skills to make a positive contribution to the work environment and become an integral part of the company as its administrative assistant.

Overview

11
11
years of professional experience

Work History

PRP Counselor

Care-Connect
01.2023
  • Establish relationships with clients, encourage clients to meet goals, provide counseling services, document progress or concerns, meet virtually or in person for developmental plans and counseling needs, provide clients with additional resources.

Phlebotomist

01.2016
  • Work under the supervision of Clinical Lab Technologist to assist with specimens, blood draws of patients, and collect and label specimen samples, follow detailed manual tests and oversee analysis test.

Substitute Teacher

Summit Park Elementary School
05.2024 - Current
  • Provide support for absent teachers by performing their duties, such as following or creating lesson plans, maintaining discipline, facilitating classroom activities, grading tests and assignments, creating reports, assigning and checking homework.

Pre-School Teacher, Director

Es to Bee’s Day-Care
01.2019 - Current
  • Preschool Teacher, Pre-K Teacher of Mixed Age Groups, generate newsletters for parent updates, transport children to and from school, provide before & after care, create menus/prepare meals, invoicing, provide training to staff, provide community resources, handle student enrollments, create company policies & procedures, marketing & sales.

Office Manager

Shepherds Clinic
01.2017 - 01.2018
  • Maintain office by organizing patient files, clean office, re-order & restock supplies for patients/staff, regulate company operations and policy/procedures with staff and community partners, manage correspondence, redevelop filing systems, schedule provider visits with patients, schedule volunteers/staff work schedule, assign and manage clerical functions, prepare monthly report for the executive director, distribute pay checks to all employees, generate staff minutes, pay monthly invoices, work with MedStar Billing to have patient’s bills written off.

Purchasing Specialist

01.2014 - 01.2016
  • Negotiate pricing with vendors and coordinate shipments based on company shipping specifications, expedite customer orders, work closely with engineering on company made drawings, assist with accounts payable and receivable, assist with credits and returns.

Education

Bachelor of Science - Early Childhood Education

Notre Dame of Maryland University
Baltimore, MD
05.2026

Associate degree Early Childhood AS - Early Childhood Education

Baltimore City Community College
05.2024

Skills

  • Certified in CPR/First Aid & AED
  • CPR Instructor
  • Certified in Basic Life Support
  • Excellent Written and Communication skills
  • Ability to multi-task
  • Works well independently
  • Detailed Oriented
  • Organizational Skills
  • Word
  • Word Excel
  • Google Docs
  • Power Point
  • Leadership Skills
  • Team Oriented
  • 23 years of customer service
  • Management Skills
  • Ability to type 45 wpm
  • Problem-Solving Skills
  • Medical Terminology

Professionalskills

  • Summit Park Elementary School, Substitute Teacher, 2024, Following or creating lesson plans and learning objectives set by the regular teacher, Maintaining discipline, creating a safe and productive learning environment, and monitoring students, Facilitating classroom activities and supplementing lesson plans with other activities if time allows, Grading tests and assignments, Creating reports for the regular teacher that include attendance, lesson progress, disciplinary actions, and positive developments, Assigning and checking homework
  • Care-Connect, PRP Counselor, 2023, Establish relationships with clients, Encourage clients to meet goals, Providing counseling services, Documenting progress or concerns, Meeting virtually or in person for developmental plans and counseling needs, Providing clients with additional resources
  • Es to Bee’s Day-Care, Pre-School Teacher, Director, 2019, Present, Preschool Teacher, Pre-K Teacher of Mixed Age Groups, Generate Newsletters for Parent Updates, Transport Children to and from school, Provided Before & After Care, Created Menus/Prepare Meals, Invoicing, Provide Training to Staff, Provides community resources., Handle student enrollments, Create company policies & procedures., Marketing & Sales
  • Shepherds Clinic, Office Manager, 2017, 2018, Maintain Office by organizing patient files, clean office, re-order & restock supplies for patients/staff., Regulate company operations and Policy/Procedures with Staff and Community partners., Managing Correspondence from external & internal customers by email/as well as in person visits, Redeveloping filling systems to maintain organization within the department., Schedule Provider visits with patients, Schedule Volunteers/Staff work schedule., Assigning and managing clerical functions, Prepare monthly report for the Executive Director, Distribute pay checks to all of employee personal., Generate Staff Minutes, Pay Monthly invoices., Worked with MedStar Billing to have Patient’s bills written off.
  • Phlebotomist, 2016, Work under the supervision of Clinical Lab Technologist to assist with specimens, blood draws of patients, and collect and label specimen samples., Follow detailed manual tests and oversee analysis test.
  • Purchasing Specialist, 2014, 2016, Negotiate pricing with vendors and coordinate shipments based on company shipping specifications., Expedite customer orders for internal and external employees., Work closely with engineering on company made drawings and provide part numbers based on model and serial numbers of the units., Assist with accounts payable and receivable on financial costs for vendors and or customers as well as assist with credits and returns.

Preferredqualifications

Medical terminology and knowledge of medical insurance coverage experience.

Training

  • Pre-k Through 5th Grade Teacher, 2022, Present
  • CPR Certified /First Aid & Instructor, 2018, 2024
  • BALTIMORE CITY COMMUNITY COLLEGE, 2024
  • AMERICAN ACADEMY OF PHLEBOTOMIST TECH, 2017
  • ESSEX COMMUNITY COLLEGE, 2014
  • NORTH POINT REHABILITATION CENTER, 2001

Timeline

Substitute Teacher

Summit Park Elementary School
05.2024 - Current

PRP Counselor

Care-Connect
01.2023

Pre-School Teacher, Director

Es to Bee’s Day-Care
01.2019 - Current

Office Manager

Shepherds Clinic
01.2017 - 01.2018

Phlebotomist

01.2016

Purchasing Specialist

01.2014 - 01.2016

Bachelor of Science - Early Childhood Education

Notre Dame of Maryland University

Associate degree Early Childhood AS - Early Childhood Education

Baltimore City Community College
ERICA QUARLES