Erica Reese
Indian River School District
Lewes,DE
1
Certification
8
years of professional experience
Paraprofessional supporting students with diverse learning needs through behavior management, one-on-one instruction, and small-group academic support. Assists special education teachers with accommodations and modifications, monitors student progress, and helps maintain a structured classroom environment. Builds rapport with students, parents, and faculty while supporting a caseload of up to 15 students.
Work History
Registered Behavior Technician
1 Year 7 Months- Developed and maintained strong relationships with clients and families to promote trust and effective communication.
- Supported clients using principles of applied behavior analysis.
- Provided direct, individualized ABA therapy to clients within their homes, fostering skill acquisition in a familiar environment.
- Maintained detailed session notes detailing client progress and response to interventions for clinical review.
- Implemented individualized treatment plans to improve client behavior and communication skills.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Paraprofessional
5 Years 2 Months- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs. Up to a case load of 15.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Roadside Assistance Counselor
2 Years 1 Month- Handled sensitive situations professionally, offering compassionate support to distressed drivers while resolving their issues efficiently.
- Provided courteous and professional assistance in response to member requests for roadside assistance in a high volume call center.
- Properly answered and entered information in the system for each incoming phone call.
- Maintained a professional demeanor, managing difficult callers and deescalating tense situations.
- Provided empathetic support to distressed callers, offering guidance on available resources or directing them to appropriate channels for further help when necessary.
Internship
4 Months- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Organized large volumes of electronic data related to cases using e-discovery tools which enabled easy access when needed.
- Prepared and processed invoices for attorney billing.
- Maintained strict confidentiality of sensitive client information, adhering to professional ethics standards at all times.
Education
Bachelor of Arts - Criminal Justice
Skills
Attention to Detail
Behavior Management
Dependable
Documentation
Effective Communication
Patient
Problem-solving abilities
Relationship Building
Reliable
Time Management
Classroom assistance
Special education support
Instructional support
Certification
- RBT - Registered Behavior Technician
- CPR
Timeline
Registered Behavior Technician
Minds in Bloom ABA
01.2025 - CurrentRead More
Paraprofessional
Indian River School District
06.2021 - CurrentRead More
Roadside Assistance Counselor
ACA Club Alliance
05.2019 - 06.2021Read More
Internship
Hudson Jones Jaywork & Fisher
01.2019 - 05.2019Read More
Delaware State University
Bachelor of Arts from Criminal Justice
Read More