Perla Conchas
Fort Worth,TX
Summary
Behavioral health professional prepared to bring valuable experience to new role. Known for implementing effective behavior plans and contributing to client progress. Proven ability to collaborate with team members and adapt to dynamic environments, leveraging skills in data-driven decision-making and client engagement.
Overview
1
1
Language
6
6
years of professional experience
Work History
Registered Behavior Technician
Action Behavior Centers
Fort Worth, TX
09.2025 - Current
- Implemented individualized behavior intervention plans to support client development.
- Monitored client progress and documented behavioral data for analysis and reporting.
- Collaborated with interdisciplinary teams to enhance treatment strategies and client outcomes.
- Trained new technicians on behavioral protocols and best practices to ensure consistency.
- Conducted direct therapy sessions using evidence-based techniques to improve social skills.
Customer service representative
Graphic Sports
Fort Worth, Texas
08.2023 - 03.2024
- Provided exceptional customer support, addressing inquiries and resolving issues efficiently.
- Maintained comprehensive knowledge of product offerings to assist customers effectively.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Team member
Jack in the box
Fort Worth, Texas
04.2020 - 09.2022
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment efficiently, ensuring food quality and safety standards.
- Assisted in training new team members on operational procedures and best practices.
- Maintained cleanliness and organization of workstations for optimal efficiency.
Education
high school diploma or equivalent -
Paschal high school
Fort Worth, Texas05-2022
Associate of Applied Science - Accounting Information Management
Tarrant County College
Fort Worth, TX12-2025
Skills
- Detail oriented
- Problem solving
- Attention to detail
- Communication
- Active listening
- Behavior analysis
- Customer service
- Team collaboration
- Behavioral support
- Time management
- Detail oriented
Languages
Spanish
Native or Bilingual
Timeline
Registered Behavior Technician
Action Behavior Centers
09.2025 - Current
Customer service representative
Graphic Sports
08.2023 - 03.2024
Team member
Jack in the box
04.2020 - 09.2022
high school diploma or equivalent -
Paschal high school
Associate of Applied Science - Accounting Information Management
Tarrant County College