Erica Rideaux
Houston,TX
Summary
Results-driven Sales Associate with expertise in enhancing customer satisfaction through effective client support and problem-solving skills. Demonstrated ability to manage inventory and contribute to team sales goals.
Dedicated educator with expertise in classroom management and relationship building. Proven ability to design engaging lesson plans and foster a collaborative learning environment, ensuring student participation and critical thinking.
Overview
10
10
years of professional experience
Work History
Teacher
Houston ISD
08.2015 - Current
- Designed and implemented engaging lesson plans aligned with curriculum standards.
- Utilized data-driven assessments to monitor student progress and adapt instructional strategies.
- Fostered a collaborative classroom environment encouraging student participation and critical thinking.
- Developed individualized education plans for students with diverse learning needs.
Sales Associate
Steven Madden
10.2022 - 01.2023
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Managed inventory levels on sales floor, ensuring product availability and organization.
- Processed transactions efficiently, maintaining accuracy in cash handling and register operations.
- Collaborated with team members to meet daily sales goals and improve store performance.
Sales Associate
Urban Outfitters, Inc.
09.2018 - 02.2020
- Provided product knowledge to customers, contributing to informed purchasing decisions.
- Maintained visual merchandising standards, promoting appealing product displays and layouts.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and satisfaction.
- Participated in training sessions, acquiring skills in sales techniques and customer service best practices.
Education
Master of Arts - Communications
Texas Southern University
Houston, TX05-2018
Bachelor of Arts - Telecommunications
Texas Southern University
Houston, TX05-2014
Skills
- Client support
- Effective team collaboration
- Organizational time strategies
- Problem-solving skills
- Classroom management
- Relationship building
- Lesson planning
- Behavior management
Timeline
Sales Associate
Steven Madden
10.2022 - 01.2023
Sales Associate
Urban Outfitters, Inc.
09.2018 - 02.2020
Teacher
Houston ISD
08.2015 - Current
Master of Arts - Communications
Texas Southern University
Bachelor of Arts - Telecommunications
Texas Southern University