Hi, I’m
Erica Riggs
Medical Assistant
Sterling ,CO
Summary
Graduated from goal academy online highschool in 2016
Did an accelerated program with Arapahoe County college and centura health which is now commonspirit health in fall of 2019 and graduated summer of 2020
I have worked in primary care I have worked in a just about every office situation that you can imagine from pain management to pediatrics as well as Primary care and geriatric patients. I’ve done everything from wound care to assisting in procedures such as iud placements an circumsisions I am hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
years of professional experience
Work History
Self-employeed
Laborer
03.2024 - Current
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Provided labor support to carpenters, masons and other skilled trades.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Iconic Logistics
Delivery Driver
09.2023 - 04.2024
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
- Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
- Improved delivery accuracy by diligently checking orders before departure.
Flatiron Allergy and Asthma Center
Medical Assistant
01.2023 - 03.2024
Job overview
- Answering calls
- Scheduling Appointments
- Putting in messages to providers
- Communicating with pharmacy's and insurance companies
- Follow up on Patient referrals
Blue Sky Plumbing Heating Cooling and Electrical
Customer Service Representative
08.2021 - 08.2022
Job overview
- Answer calls
- Schedule Service
- Take customer complaints
- Take customer payments
- Rout calls to other departments
- Working closely with other departments
- Take driver complaints
- Rout technicians to there calls
New West Physicians Sport and Spine/ via medix stang
Medical Assistant
01.2021 - 06.2021
Job overview
- Scheduling Patient appointments
- Providing patient care
- Attentive listening to the needs and concerns of the patients
- Phlebotomy and med draw experience
- Charting and data entry
- Answer patient calls and messages for providers
- Set up peer to peer meetings with patients insurance for providers
The Cooler Company
Customer Service Representative
01.2020 - 12.2020
Job overview
- Schedule client appointments
- Provide quick and empathetic customer care
- Dispatching HVAC technicians and managing schedules
- Various administrative tasks
Centura Healt Common Spirit Health
Medical Assistant Apprentice
06.2019 - 01.2020
Job overview
- Patient care update and maintain patient records
- Take and record patient vitals
- Assist in basic procedures
- Back oce administrative
RMSI
Merchandiser
02.2017 - 12.2017
Job overview
- Customer service
- Various detail oriented task
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Clear Choice Stang
Cashier
07.2016 - 09.2016
Job overview
- Customer service and team working experience
Education
Arapahoe Community College
RMA
01.2019
University Overview
- Schooling consecutive with Apprenticeship in Centura's accelerated program.
- Completed and Passed CCMA Have certificate in hand.
Goal Academy Highschool
Diploma
06.2016
Skills
- Microsoft Word
- Google Docs
- Microsoft PowerPoint
- Microsoft Office
- Epic ”
- Allscrips
- DrChrono
- Touch works
- Vitals
- Ekg
- Pft testing
- Assist in x-ray and ultrasound guided injection and or fluid removal
- Prior authorizations
Timeline
Laborer
Self-employeed
03.2024 - Current
Delivery Driver
Iconic Logistics
09.2023 - 04.2024
Medical Assistant
Flatiron Allergy and Asthma Center
01.2023 - 03.2024
Customer Service Representative
Blue Sky Plumbing Heating Cooling and Electrical
08.2021 - 08.2022
Medical Assistant
New West Physicians Sport and Spine/ via medix stang
01.2021 - 06.2021
Customer Service Representative
The Cooler Company
01.2020 - 12.2020
Medical Assistant Apprentice
Centura Healt Common Spirit Health
06.2019 - 01.2020
Merchandiser
RMSI
02.2017 - 12.2017
Cashier
Clear Choice Stang
07.2016 - 09.2016
Arapahoe Community College
RMA
Goal Academy Highschool
Diploma
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