Erica Robinson

• Managed a ministry with an average of 45 children, 15 youth, and 35 volunteers
• Cast vision to the church body and volunteer staff to carry out program goals.
• Identified and recruited potential volunteer workers.
• Prepared, coordinated and distributed information about schedule of activities and classes.
• Kept program children safe and secure at all times with proactive monitoring strategies.
• Adapted classroom plans to support needs of children with special learning requirements.

• Built positive relationships with parents to involve families in educational process.
• Collaborated with administrators on classroom policies, management strategies, and discipline.

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Communicated with clients to understand property needs and preferences.

Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.

• Certified hundreds of GSU students in American Red Cross CPR and First Aid
• Certified GSU aquatic staff lifeguards
• Trained and supervised staff to consistently meet performance goals and customer service standards.
• Assigned work to staff, set schedules, and motivated strong performance in key areas.
• Performed regular safety inspections of pools and equipment to reduce hazards.
• Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.

• Worked front gate operations at the Magic Kingdom
• Promoted to Package Pick-Up; worked mostly unsupervised to pick packages up throughout the park and distribute them to be delivered at Disney hotels
• Took an organizational leadership class through the Walt Disney Company