Erica Rochin

Arrange and prepare tables for customers to offer memorable experiences to guests and foster repeat business. Perform champagne and wine table service. Prepare food items, such as salads, entrees, desserts, and beverages. Bus and reset tables to keep dining room and work areas clean. Check guests' identification before serving alcoholic beverages. Monitor patrons for alcohol intake to appropriate levels and take measures to curtail inappropriate behavior.

Prepared cocktails, beer, and beverages in accordance to state and city alcohol laws. Provided prompt service and delivered excellent customer service. Maintained clean and well-stocked bar. Upsold cocktails to drive up revenue. Served high customer volume during live service training.

Established rapport with patients and colleagues in disciplined and energetic manner. Provided staff training for new hires. Monitored and managed steady and organized unit flow throughout shift. Acted as charge nurse on unit and ensured overall well-being of all patients. Accurately documented all elements of nursing assessment, treatments, medications, and procedures. Maintained quarterly controlled substance audit.