Erica Rodriguez
Socorro,TX
Summary
Detail-oriented professional with strong organizational skills in nutrition and healthcare. Professional with strong background in nutrition and healthcare support, prepared to excel in this role. Demonstrates expertise in dietary planning, patient interaction, and accurate record-keeping. Known for excellent teamwork, adaptability, and results-driven approach. Strong communication, organizational, and problem-solving skills valued by employers. contributing to enhance service delivery and patient satisfaction in fast paced environment. Dynamic individual with hands on experience and talent for navigating challenges. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
9
years of professional experience
Work History
Nutrition Clerk
Region 19 Head Start
El Paso, TX
02.2024 - Current
- Maintained accurate inventory records of nutritional supplies and meal components.
- Assisted in meal planning, ensuring compliance with dietary guidelines and regulations.
- Coordinated with staff to facilitate effective food service operations for children and families.
- Provided training and support to new employees on nutritional policies and procedures within the organization.
- Assisted dietitians in creating personalized meal plans for patients, resulting in better health outcomes.
- Efficiently managed time-sensitive tasks such as processing diet orders and updating daily menus.
- Developed strong relationships with vendors to secure high-quality ingredients at competitive prices.
- Conducted regular audits of meal trays to ensure accuracy and adherence to dietary guidelines.
- Assisted with developing and implementing budget and resource allocation plans to promote cost-effectiveness and efficiency.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Utilized POS system to receive and process food and beverage orders.
Medical Appointment Scheduler
El Paso Children's Hospital
El Paso, TX
06.2022 - 02.2024
- Coordinated appointment scheduling for diverse pediatric services, ensuring optimal patient access and minimal wait times.
- Managed communication between families and healthcare providers to facilitate seamless scheduling processes.
- Streamlined appointment confirmation procedures, enhancing patient adherence and reducing no-show rates.
- Utilized electronic health record systems to maintain accurate patient information and appointment histories.
- Collaborated with clinical teams to prioritize urgent appointments, ensuring timely care for high-need patients.
- Maintained patient confidentiality by strictly adhering to HIPAA regulations while handling sensitive personal information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed complex schedules for multiple healthcare providers, ensuring timely patient care and provider availability.
- Coordinated special accommodations for patients with specific needs or requests, ensuring their comfort during appointments.
- Supported clinic operations by assisting with administrative tasks such as filing, data entry, and phone management when needed.
- Developed strong relationships with referring physicians'' offices, facilitating seamless coordination of shared patients'' appointments.
- Participated in ongoing training opportunities to stay current on industry trends, best practices, and new technologies related to appointment scheduling processes.
- Reduced wait times for patients by effectively coordinating with healthcare providers on scheduling adjustments.
- Followed up with patients to reschedule missed appointments.
- Prepared and processed patient referrals and transfer requests.
- Processed medical insurance claims and payments.
Budget Clerk
Horizon High School
El Paso, TX
06.2022 - 05.2023
- Managed budget tracking for multiple departments, ensuring accurate allocation of resources.
- Collaborated with staff to prepare financial reports and forecasts, enhancing budgetary transparency.
- Streamlined invoicing processes, reducing discrepancies and improving efficiency in financial operations.
- Assisted in developing annual budget plans, aligning departmental needs with school objectives.
- Monitored expenditures against budgets, providing insights for strategic financial planning.
- Provided support during audits, ensuring accurate representation of financial information and prompt resolution of any issues identified.
- Optimized resource allocation by regularly updating project budgets based on actual expenditures versus projections.
- Ensured timely completion of monthly reconciliations, increasing overall efficiency in the department.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Entered figures using 10-key calculator to compute data quickly.
Attendance Clerk
Horizon High School
El Paso, TX
06.2017 - 05.2022
- Managed daily attendance records using electronic tracking systems.
- Coordinated communication between teachers, parents, and administration regarding student attendance.
- Ensured compliance with state attendance policies through meticulous record-keeping.
- Trained new staff on attendance procedures and software functionalities.
- Assisted in generating reports for administrative review and decision-making purposes.
- Aided school administration during emergency drills or actual events by providing accurate attendance information of students and ensuring their safety.
- Collaborated with guidance counselors to identify students at risk due to poor attendance and develop appropriate interventions.
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Enhanced record accuracy by diligently tracking student attendance and updating data in the system.
- Called parents and guardians to inquire about late or truant students.
- Managed high volumes of incoming calls from parents or guardians reporting absences, ensuring proper documentation for each case.
- Provided timely notifications to parents about unexcused absences, resulting in improved parental involvement in their child''s schooling process.
- Maintained confidentiality when dealing with sensitive information pertaining to student records and family situations related to absences or tardiness.
- Expedited the enrollment process by obtaining accurate contact information for new students'' families during registration periods.
- Provided backup support for front desk, enhancing overall office efficiency during peak periods.
- Assisted in annual audit of attendance records, confirming accuracy and integrity of data.
- Maintained accurate attendance records for over 500 students, ensuring compliance with state regulations.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Certified Medical Assistance - Medical
Career Center El Paso
El Paso, TX08-2003
Skills
Organization
Communication
Computer literacy
Punctuality
Adaptability
Creativity
Critical Thinking
Teamwork
Languages
Spanish
Full Professional
Timeline
Nutrition Clerk
Region 19 Head Start
02.2024 - Current
Medical Appointment Scheduler
El Paso Children's Hospital
06.2022 - 02.2024
Budget Clerk
Horizon High School
06.2022 - 05.2023
Attendance Clerk
Horizon High School
06.2017 - 05.2022
Certified Medical Assistance - Medical
Career Center El Paso