Summary
Work History
Education
ERICA ROLLE

ERICA ROLLE

Pompano Beach,Florida

Summary

Detail-oriented team player with strong organizational skills, adept at handling multiple projects simultaneously with a high degree of accuracy. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Student-focused Substitute Teacher skilled in managing classrooms, delivering lessons, and following teachers' plans while maintaining. Hardworking and passionate job seeker eager to secure an entry-level cashier position, ready to contribute to the team's success by managing multiple priorities with a positive attitude.

Work History

Substitute

Kelly Education Services
06.2022 - Current
  • Over 5 years of following classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
  • Improved student comprehension by tailoring teaching methods to individual learning styles.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Increased overall class participation by fostering a positive and inclusive learning environment.

Golf Attendant

City of Pompano Beach
09.2016 - Current
  • Over 7 years of keeping golf course equipment stored properly and reported maintenance needs.
  • Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
  • Handled clerical and cashier work inside clubhouse to assist players.
  • Partnered with golf shop, cart staff and ranger to maintain smooth golf games.
  • Greeted golf course guests and shared information on course conditions, rules and gameplay.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.

Student Teaching Intern

Millennium Middle School
08.2024 - 12.2024
  • Evaluated student progress through formative and summative assessments, providing constructive feedback for improvement.
  • Managed classroom behavior effectively, establishing clear expectations and consistent consequences for all students.
  • Developed positive relationships with students, fostering a supportive learning environment that encouraged academic success.
  • Enhanced student comprehension by incorporating diverse instructional strategies and multimedia resources.
  • Maintained composed, professional demeanor in classroom situations.
  • Implemented differentiated instruction to accommodate diverse learning styles and needs, ensuring every student''s growth.
  • Distributed tests, papers and homework assignments to students.

Substitute Teacher

Broward Schools
09.2017 - 06.2022
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Customer Service/ Front-End Cashier

Lowe's
02.2015 - 09.2016
  • Greeted customers and responded to requests for information.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Approached every question or concern with calm and level-headed approach.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Set up new sales displays each week with fresh merchandise.
  • Processed refunds and exchanges in accordance with company policy.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Lifted up to 25-45 pounds at once.

Education

Bachelor of Science - Mathematics

Broward College, Fort Lauderdale, FL
08.2024 - 05.2025

Phlebotomy/EKG Certification -

Florida Medical Training Institute, Coral Springs, FL
07.2013

Associate Degree in Mathematics -

Broward College, Coconut Creek, FL
12.2012
ERICA ROLLE