Summary
Overview
Work History
Education
Skills
Timeline
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Erica R. Williams

Arlington,TN

Summary

Motivated and detail-oriented professional with a strong educational background and exceptional organizational skills. Seeking a full-time position with your esteemed company to leverage abilities in effectively managing tasks and collaborating with diverse teams. Committed to delivering exceptional results and fostering positive working relationships, eager to contribute to the success of the organization.

Overview

23
23
years of professional experience

Work History

Pharmacy Technician

Kroger Pharmacy
06.2023 - Current
  • Greet customers who visit the pharmacy and answer questions about over the counter medications
  • Fill prescriptions for customers by measuring, preparing and packaging medications
  • Respond to customer questions and requests for specific items
  • Provides friendly customer service at prescriptions drop-off and pick-up counters
  • Communicates directly with doctor's offices and insurances agencies via telephone or fax to take care of patients needs
  • Enter new patient profiles and prescriptions into EasyFill Pharmacy Retail Network (EPRN)
  • Manage cash register purchases and service orders of prescriptions deliveries

Front Office Assistant

NP Cares
11.2021 - 06.2023
  • Greet patients and visitors, assessing their needs and direct them appropriately
  • Manage multiple phone lines and correspondence (emailing, scanning, copying, and electronic fax, etc.)
  • Verify and/or enter all patient demographic information in the EMR
  • Have appropriate forms completed, signed, and assemble patient charts
  • Schedule patients for office visits, procedures and other x-rays and test requested
  • Collect co-pays, deductibles, and balances at time of visit
  • Confirm all patient office visits and procedures, which have been scheduled for the next day
  • Manage and update patient records
  • Maintain the front desk and reception areas
  • Other administration duties may apply when necessary to allow function of the team

Substitute Teacher

Corpus Christi Independent School District
02.2013 - 02.2014
  • Filled in and/or covered classes for primary teachers in their absence due to illness, personal leave, or other reasons

Rigger

Amphibious Construction Battalion One
04.2004 - 10.2005
  • Assigned to Rigger's Loft; performed scheduled maintenance; participated in hydrostatic testing and re-installing of over 20,000 feet of Amphibious Bulk Liquid Transfer System (ABLTS) hoses, four zodiac boats and six Roll-on/Roll-off Discharge System causeway sections; stood watch in Zone two; continually trained eleven personnel on 3M maintenance and correct PMS (Planned Maintenance Systems) procedures

Deck Seaman

U.S. Navy
10.2002 - 10.2005
  • Attached to U.S.S
  • Germantown LSD 42
  • Served as helmsmen and lookout; repairing, maintaining and stowing equipment in preparation for underway operations; worked in non-engineering division of the ship or station; stood security watches while in port and under way; Operated sound-powered telephone systems; temporary duty of 90-120 days with food services division or compartment cleaning; served as a member of damage control, emergency and security alert teams; participated in naval ceremonies; took part in underway replenishment (transferring supplies from ship to ship at sea); worked with qualified personnel to gain job training and experience

Education

Bachelor of Arts - Communication with a Concentration in Media Studies

Texas A&M University- Corpus Christi
Corpus Christi, TX
12.2012

High School Diploma -

Foy H. Moody High School
Corpus Christi, TX
05.2000

Skills

  • Human relation skills
  • Oral communication skills
  • Written communication skills
  • Ability to enforce policies and procedures
  • Excellent customer relations
  • Interpersonal communication skills
  • Nonverbal communication skills
  • Organizational communication skills
  • Ability to maintain appropriate records
  • Self-starter
  • Problem-solving
  • Team development
  • Leadership
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Media-related skills
  • IMovie
  • News writing for television
  • News writing for print
  • News writing for radio

Timeline

Pharmacy Technician

Kroger Pharmacy
06.2023 - Current

Front Office Assistant

NP Cares
11.2021 - 06.2023

Substitute Teacher

Corpus Christi Independent School District
02.2013 - 02.2014

Rigger

Amphibious Construction Battalion One
04.2004 - 10.2005

Deck Seaman

U.S. Navy
10.2002 - 10.2005

Bachelor of Arts - Communication with a Concentration in Media Studies

Texas A&M University- Corpus Christi

High School Diploma -

Foy H. Moody High School

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Erica R. Williams