Erica Ryles
Gainesville,FL
Summary
With a proven track record at Unifi for enhancing security and safety protocols, I excel in leadership and problem-solving, significantly improving operational efficiency. Skilled in food safety and customer service, my expertise in inventory management and team training initiatives has consistently boosted team performance and customer satisfaction.
Overview
27
27
years of professional experience
Work History
Lead Security Supervisor
Unifi
09.2024 - 12.2024
- Screened vendors and contractors before granting access to restricted areas within airport.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection
Lead Supervisor
Freshpoint Atlanta
05.2018 - 07.2024
- Ensured safety compliance by enforcing sanitation policies and guidelines.
- Improved cleanliness standards by leading sanitation teams in daily operations.
- Enhanced team performance with training initiatives and mentoring programs.
Food Service Worker
Georgia Regional Hospital
11.2017 - 05.2018
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Supervisor
ABM Janitorial Services
10.2017 - 01.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solution
Custodian/Janitor
Alachua County School Board
05.2016 - 09.2017
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
Hospital Housekeeper
North Florida Regional Hospital
08.2015 - 02.2017
- Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
- Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
- Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
Assistant Manager
Wendy's
10.1997 - 09.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Cashier
Wal-Mart Supercenter
08.2006 - 09.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Eastside High School
Gainesville, FL06-1998
Skills
- Food safety
- Customer service
- Inventory
- Scheduling
- Warehouse management
- Food manufacturing
Timeline
Lead Security Supervisor
Unifi
09.2024 - 12.2024
Lead Supervisor
Freshpoint Atlanta
05.2018 - 07.2024
Food Service Worker
Georgia Regional Hospital
11.2017 - 05.2018
Supervisor
ABM Janitorial Services
10.2017 - 01.2018
Custodian/Janitor
Alachua County School Board
05.2016 - 09.2017
Hospital Housekeeper
North Florida Regional Hospital
08.2015 - 02.2017
Cashier
Wal-Mart Supercenter
08.2006 - 09.2008
Assistant Manager
Wendy's
10.1997 - 09.2014
High School Diploma -
Eastside High School
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