Hollie Whitman
Houston,TX
Summary
Dynamic security professional with extensive experience at DSI Security, excelling in threat assessment and crisis management. Proven track record in reducing security incidents through proactive measures and effective team leadership. Skilled in CCTV monitoring and fostering collaboration, ensuring a safe environment while maintaining compliance with safety regulations.
Overview
17
17
years of professional experience
Work History
Lead Security Supervisor
Dsi Security
09.2022 - Current
- Screened vendors and contractors before granting access to restricted areas within the facilities.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Monitored work of contractors in design, construction, and startup phases of security systems.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Coordinated with other managers regularly discussing safety concerns and devising solutions together achieving a safer working environment overall.
- Continuously updated knowledge on new technologies and trends in the security industry ensuring that the company''s security measures were up-to-date and effective.
- Provided training for staff on security policies, promoting a culture of safety awareness throughout the organization.
- Created a positive work environment within the security team, fostering collaboration and open communication among members.
- Led investigations into breaches or suspicious activities, coordinating resources efficiently to resolve issues promptly.
- Improved response times to incidents by streamlining communication channels between security personnel and management.
- Reduced security incidents through thorough risk assessments and proactive measures.
- Managed a team of security personnel, ensuring efficient deployment and performance.
- Conducted regular security audits, identifying vulnerabilities and mitigating risks accordingly.
- Maintained detailed records of all incidents, providing valuable data for analysis and improvement strategies.
- Ensured compliance with industry regulations and company policies related to health, safety, and security matters.
- Implemented access control systems to safeguard sensitive areas in the facility.
Unarmed Security Officer
Allied Universal Security Services
01.2017 - 06.2021
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Front Desk Receptionist
Econolodge Hotel
01.2017 - 06.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Armed Security Officer
Smith Protective Services Inc.
08.2014 - 04.2015
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Shift Leader
Jack in the Box
08.2013 - 06.2014
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Unarmed Security Officer
G4S Secure Solutions
01.2012 - 10.2012
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
Sandwich Artist
SUBWAY®Restaurants
10.2008 - 05.2009
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Cart Pusher
Kroger
04.2008 - 09.2008
- Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
- Directed customers to appropriate areas in store to assist with locating products.
- Removed litter from parking lot, planters and cart storage areas.
- Assisted customers in loading groceries into cars.
Education
Clear Creek High School
League City, TXSkills
- CCTV monitoring
- Fire safety
- Physical security
- Access control
- Policy enforcement
- Crisis management
- Emergency preparedness
- Risk analysis
- Incident response
- Asset protection
- Security personnel training
- Daily incident reporting
- Team leadership
- Skilled in conflict resolution
- Security team management
- Safety and security regulations
- Staffing and scheduling
- Relationship building and management
- Incident investigation
- Firearms training
- Investigative procedures
- Safety and security procedures
- Emergency management
- Staff management
- Security officer development
Timeline
Lead Security Supervisor
Dsi Security
09.2022 - Current
Unarmed Security Officer
Allied Universal Security Services
01.2017 - 06.2021
Front Desk Receptionist
Econolodge Hotel
01.2017 - 06.2017
Armed Security Officer
Smith Protective Services Inc.
08.2014 - 04.2015
Shift Leader
Jack in the Box
08.2013 - 06.2014
Unarmed Security Officer
G4S Secure Solutions
01.2012 - 10.2012
Sandwich Artist
SUBWAY®Restaurants
10.2008 - 05.2009
Cart Pusher
Kroger
04.2008 - 09.2008
Clear Creek High School
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