Erica Sablan
Hayward,CA
Summary
Dynamic professional with a proven track record at Grameen America, adept in data analysis and relationship building. Excelled in enhancing customer satisfaction and revenue through strategic marketing and negotiation. Leveraged skills in customer service and data analysis to surpass sales targets and foster meaningful client relationships. Passionate about driving success and achieving results through effective team collaboration and innovative strategies.
Overview
11
11
years of professional experience
Work History
Relationship Associate
Grameen America
Oakland , CA
01.2025 - Current
- Analysed client financial statements to offer tailored advice and products.
- Ensured compliance with company policies related to privacy protection regulations.
- Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
Sales Representative
Core-Mark International
Hayward, USA
04.2022 - 05.2024
- Collaborated with marketing to create impactful promotional materials for increased brand awareness
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently
- Increased sales revenue by identifying and targeting high-potential accounts
- Expanded customer base through cold calling, networking, and relationship building
- Attended trade shows to represent company products, generate leads, and network with potential clients
Merchant Sales Representative
Republic National Distrubing Company
Pleasanton, USA
11.2019 - 04.2022
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
- Developed and delivered engaging sales presentations to convey product benefits
Assistant Manager
BevMo! Beverages & More
San Leandro, USA
10.2013 - 11.2019
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets
- Facilitated clear communication between employees and upper management through regular meetings and updates
- Managed inventory levels to minimize stock outs while reducing overhead costs
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels
Education
High School Diploma -
Hayward High School
Hayward, CA06.2002
Skills
- Data analysis
- Negotiation
- Customer service
- Volunteer orientation
- Telephone and email etiquette
- Documentation and reporting
- Fundraising expertise
- Relationship building
- Coaching and mentoring
- I volunteered at San Leandro Crusaders Cheer and Football from 2016 to 2019
- Scheduling
Languages
Spanish
Professional
Timeline
Relationship Associate
Grameen America
01.2025 - Current
Sales Representative
Core-Mark International
04.2022 - 05.2024
Merchant Sales Representative
Republic National Distrubing Company
11.2019 - 04.2022
Assistant Manager
BevMo! Beverages & More
10.2013 - 11.2019
High School Diploma -
Hayward High School
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