Erica Saenz
Starbucks
Austin,TX
9
years of professional experience
Results-driven Shift Supervisor with a robust background in leadership and customer service. Strong skills in time management and problem-solving, dedicated to achieving workplace safety and operational efficiency.
Work History
Shift Supervisor
6 Years 6 Months- Stream-lined peak hour operations operations through strategic staff and resource allocation.
- Trained and monitored new team members on company standards and company policies.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed and maintained positive customer relationships.
Media Director
2 Years 4 Months- Developed and executed comprehensive media strategies to enhance brand visibility and audience engagement.
- Collaborated with cross-functional teams to produce high-quality multimedia content for diverse events.
- Managed production schedules, ensuring timely delivery of all media assets and resources.
- Oversaw budgeting processes for media projects, optimizing resource allocation and minimizing costs.
Education
Bachelor of Science - Geographic Information Systems
Skills
Leadership
Customer Service
Time Management
Adaptability
Problem Solving
Workplace safety
Timeline
Shift Supervisor
Starbucks
03.2020 - CurrentRead More
Media Director
LG Event Entertainment & Production LLC
10.2017 - 02.2020Read More
Arizona State University
Bachelor of Science from Geographic Information Systems
Read More