Erica Sampson
Long Beach,CA
Summary
Hard worker very ambitious and willing to learn new things, Great customer service skills willing to take the initiative if needed to get the job done while still assuring the customer is getting the best service.
Overview
15
15
years of professional experience
Work History
Warehouse Supervisor
Nexum Staffing
Long Beach, CA
01.2017 - 04.2020
- Oversaw warehouse staff also maintained efficiency in fast-paced environment.
- Supervised all warehouse operations, including shipping and receiving, distribution while maintaining workplace safety.
- Supervised warehouse operations by managing a team of 15 employees during 10 hour shifts.
- Maintained high levels of accuracy in daily operations.
- Tracked production, quality control systems to proactively identify deficiencies.
- Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
Lead Officer
Securitas Security
Long Beach, CA
01.2005 - 02.2015
- Greeted guests professionally with great customer service.
- Monitored entrance also the departures of up to 200 employees and visitors daily.
- Wrote detailed reports on property damage and theft.
- Oversaw a team of 6 on a daily shift.
- Customer service.
- Made sure all the team members were in proper clean pressed uniforms.
Education
Bachelor of Arts - CNA
Long Beach City College
Long Beach, CAHigh School Diploma -
Cabrillo High School
Long Beach, CASkills
- Patient Care
- Cleaning
- Administering Medication
- First Aid and Safety
- Relationship building and management
- Emergency Response
- Customer service
- Answering calls
Timeline
Warehouse Supervisor
Nexum Staffing
01.2017 - 04.2020
Lead Officer
Securitas Security
01.2005 - 02.2015
Bachelor of Arts - CNA
Long Beach City College
High School Diploma -
Cabrillo High School