Erica Sanchez
San Luis,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Emergency Communications Dispatcher
Somerton Police Department
Somerton, AZ
03.2022 - Current
- Processed criminal histories, warrants and court dispositions utilizing NCIC and NLETS computer systems.
- Provided life-saving instructions to callers in emergency situations.
- Monitored multiple radio frequencies and dispatched appropriate personnel or resources as needed.
Package Handler
Fed Ex Ground
Yuma, AZ
12.2021 - 03.2022
- Seasonal Job
- Organized packages according to type, size, destination, and other specifications.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
Customer Service Representative
Advanced Call Center Technologies LLC
San Luis, AZ
10.2020 - 09.2021
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
Creditor
Bose
Yuma, AZ
08.2019 - 10.2020
- Partner with other teams for daily receipt application, cash management and for debit/credit memo creation;
- Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
Cashier & Stocker
Dollar Tree
Yuma, AZ
08.2018 - 05.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
Packer
Primetime Harvesting Inc
Yuma, AZ
05.2018 - 07.2018
- Seasonal Job
- Marked and labeled containers, container tags or products using marking tools.
- Packed products in accordance with specified instructions.
- Wrapped items securely using appropriate packing materials.
Education
Associate of Arts - Administration of Justice
Arizona Western College
Yuma, AZ05-2024
Skills
- Emergency Medical Dispatching
- Fluent In English and Spanish
- Customer Service
- Active Listening
- Map reading abilities
- Computer Skills
- Works Well Under Pressure
- CPR and First Aid
- Basic Life Support BLS
- Radio Frequencies Monitoring
- NCIC Database
Timeline
Emergency Communications Dispatcher
Somerton Police Department
03.2022 - Current
Package Handler
Fed Ex Ground
12.2021 - 03.2022
Customer Service Representative
Advanced Call Center Technologies LLC
10.2020 - 09.2021
Creditor
Bose
08.2019 - 10.2020
Cashier & Stocker
Dollar Tree
08.2018 - 05.2019
Packer
Primetime Harvesting Inc
05.2018 - 07.2018
Associate of Arts - Administration of Justice
Arizona Western College
Similar Profiles
Luis Infante GarciaLuis Infante Garcia
Volunteer at Somerton Police DepartmentVolunteer at Somerton Police Department
JEFFREY W. KOPECJEFFREY W. KOPEC
POLICE OFFICER (PART-TIME) at Fort Plain Police Department, Ft Plain, NY/Whitestown Police DepartmentPOLICE OFFICER (PART-TIME) at Fort Plain Police Department, Ft Plain, NY/Whitestown Police Department
Louis AthasLouis Athas
Police Officer, Uniformed Road Patrol at Norcross Police Department Police DepartmentPolice Officer, Uniformed Road Patrol at Norcross Police Department Police Department
Brenda RedondoBrenda Redondo
Security Officer at Molina's Security ServiceSecurity Officer at Molina's Security Service
Teresa SalazarTeresa Salazar
Dental Assistant at AIDA American Insitute Dental AssistingDental Assistant at AIDA American Insitute Dental Assisting